Slow service, big queues, cheesy decor

★★★☆☆
3.1 / 5
51.5% of users recommend this
  • Quality of Service

  • Value For Money

Frosteee's review of Costa

★★★☆☆

“Slow service, big queues, cheesy decor”

Written on: 03/06/2011 by Frosteee (69 reviews written)

I'm a complete coffee addict and can't survive a morning without a strong dark americano of filter coffee to get me kicked off. Costa is on my way from Richmond station to the office so I occasionally pop in.

The coffee itself is usually pretty good but the service is sooo slow and no matter what time of day I go there the queue is almost out of the door.

I rarely drink in but when I do the decor is rubbish. Cheesy, out of date, like a cross between a Wetherspoons pub and a old persons home rather than the 'genuine' Italian experience they claim to offer in their marketing. No free Wifi either.

Starbucks or Nero are way better!

  • Richmond

    Location

  • Quality of Service

  • Value For Money

Guest's Response to Frosteee's Review

Written on: 29/11/2011

Why dont you stay home costa is very bad and people made it so famous,
I can't believe it as Italian I feel offended.
This is dirty water.
Leave the Italian coffee to the Italians.

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