Avoid this machine- 10 hrs use and seal is now not working

This was our third AND FINAL Krups machine. The original and best died when the bottom of the box we were moving it in fell out and it smashed on the floor :(. This one leaked into the bottom tray from new and the extent of the leakage increased over time until finally, it must have blown its gasket (see other reviews) and leaked 100%, no longer capable of producing coffee or steam. It would not have been so bad had the float in the tray actually worked and given us imminent warning that a flood was about to occur.

The steam nozzle was almost useless as a milk frother - for this to be effective, the heating element has to be on all the time, as with our previous two Krups models. From the start, the machine vibrated so much that it was necessary to hold the small espresso cups to prevent them from being shaken away from the coffee being dispensed.

The hard plastic (bakelite?) handle on the filter holder cracked when knocking out the used coffee grounds and thereafter would only stay on when wedged into place with a match stick. On one occasion it fell off under the vibration of the machine, rolled off the worktop onto the floor and broke in half - needing to be super-glued back together. Why did they use such a brittle material for the handle?

All in all, a tiresome product full of design flaws that was tolerated rather than appreciated. The contrast between it and our new Gaggia machine could hardly be greater.

Sorry but my Krups XP4020 Espresso Machine & Coffee Maker was a complete disaster. I think it might have been the gasket that went (the main brewing area?) It only lasted under a year and when I contacted Krups they said I had no comeback because I bought it from Ebay beware! Am a bit peeved.

Avoid this Krups XP4020 if you like good cappuccinos, as the milk frother loses steam flow part way through the frothing process. This is due to the delayed response of the thermostat, so boiler is late switching on as the temperatue falls. The milk froth consistency is therefore poor - not a dense creamy froth. But good for espresso coffees. I took mine straight back to Lewis's.

Like other reviews i agree its noisy but so is a kettle or the tefal quick cup. To produce boiling water that fast i think that its going to be noisy. I wouldn't say it vibrates like other review stated and you certainly don't need to hold the cup! I think for the price this is a very nice piece of kit that does the job in hand.

I find my Krups XP4020 is noisy - leaks - very poor mat producing creamy frothy milk. No warning when out of water. Switching from Steam mode to coffee mode producers alarming amount of noise and steam! Not recommended