Poor quality expensive product

“Poor quality expensive product”

Written on: 20/12/2012

This is my second Gaggia machine. The first (Gaggia Classic) lasted over 6 years, the new Baby Gaggia didn't last a year. Poor quality product throughout. Coffee never seems hot. Constantly leaking water and now machine is so hot I can't turn the handle to steam milk. Does this have anything to do with Phillips taking over Gaggia and the product being downgraded. At a little under £200 I was expecting far more. The customer service desk was helpful to a point but as its now out of guarantee they don't want to know and I feel disappointed. Next machine will be cheap and cheerful and if it only last 12 months then so be it but it won't have cost as much