No complaints from me!

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USC
★☆☆☆☆
1.5
12.0% of users recommend this
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sapnner_e_m's review of USC

“No complaints from me!”

★★★★★

written by sapnner_e_m on 22/01/2014

I recently bought a pair of Underground wedges from USC, as they were reduced by over 50% in the sale. Having ordered from USC and then seen the terrible reviews I started to worry that I had made a mistake ordering from them. However, almost exactly 48 hrs later (standard delivery, not express) my shoes have just been delivered, and I'm very happy.

The box is a little damaged (slight tear at one end), but considering I've had my eye on them for so long, during which time they have been stocked by USC, I'm hardly surprised. The shoes themselves are in perfect condition, and having been able to get a further 10% off via student discount (essentially making the postage free), I am very happy.

I understand a lot of the complaints on here relate to returns etc. I may have had a different opinion if I had needed to return or exchange them, but luckily I have a pair in a similar style so I was not worried about the fit. There are also complaints about delivery, and again I can't complain. Have had numerous deliveries via Yodel and never had a problem (unlike DPD who delivered a contract phone to the builders next door and sent an email saying that my brother had signed for it when this was not the case). In fact, the same lady must deliver in this area as she recognised me from other parcels being delivered.

Overall ordering from USC has been a positive experience, so I am surprised by the number of negative reviews. There does seem to be issues with refunds etc, so as I said before had I needed to send them back I would not have been so happy, but as it is I can't fault the service I have received (or the price of the items for that matter).

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