Well I was So Amazed...Well done River Island

River Island
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★★☆☆☆
2.3 / 5
From 106 reviews
35.9% of users recommend this

  • Quality of service

  • Layout of shop

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Guest's review of River Island

★★★★★
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“Well I was So Amazed...Well done River Island”

Written on: 10/09/2012

I bought a pair of summer shorts from River Island. Within a week the fly zip on them had broken. Useless I thought...I'll never shop there again.

I'd been out of the country for a month and so the date for returning the goods had elapsed. Nonetheles I contacted River Island Customer Services and asked for a refund. They provided me with a freepost address and lo and behold within a week refunded my £30. A lesson in how to retain a customer. Well done River Island!

  • Head Office

    Branch Visited

  • Mens Shorts £30

    Goods purchased & cost

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