Rude , unhelpful , young staff !

Wnt to my local republic for a jacket , said we had three in stock , when i got there they said they only had a small , brought it home to try , didnt fit , so phoned to ask why it said they did have 3 mediums in stoall from customer services ck , was told they would not yet have been unpacked , even though it had said for 3 days they had them in , & they would not have time as they were short staffed & had to have their dinner breaks !
Phoned customer services to put it to them , that was it not their policy to put customers first & try & make a sale , they were no help whatsoever

Found the item somewhere else & when i went back the same day to get a refund they must have had a call from customer services as they had a medium by now , told them i had got it somewhere else now , & the rude young girls looked at each other , while i was stood there & said "well that was a waste of time " how rude is that

I worked in retail & customers always came first , we were always polite & as helpful as possible , if we had been found doing any other we would have lost our jobs , i would have thought as things are & retailers need more than ever customers to buy , with staff with such attidues , is not the way foward to acheive this

Products are important , but the service you get , for me is what makes me go back !