Written on: 19/08/2014 by Saaira (1 review written)
I bought a cream rover print top from the summer 2014 sale for £55. As it had a slight makeup stain around the neck area, I gently washed the item in cool water with minimal soap powder and left out to dry following all instructions of hand wash only on the care label. After it had dried, I noticed yellow staining all down the cream areas of the sleeve and back of top. I contacted the store who have have informed me to bring in the item for them to send to head office for assessing with no guarantee of a refund or exchange. After reading all of these reviews, I am reluctant to put myself through the stress. I will not be buying from Reiss again. Very poor quality. Very very poor.
I wish I had known of their poor customer service before purchasing from them.