Going, goin, gone downhill

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Next
★★★☆☆
2.6
43.0% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

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rollet12's review of Next

“Going, goin, gone downhill”

★☆☆☆☆

written by rollet12 on 25/05/2014

Tried to take some mesh boots back that had been barely worn that had come fully apart on the section over the foot. After the member of staff not being able to find the purchase price (had bought them a while ago) the manageress decided that the shelf life of their products was actually a year. I could say I'll know that next time, but there won't be a next time, as I will not shop there again. I'd also just collected a dress that I'd ordered, so promptly told them to refund that too, knowing full well that half the pub will have the same one on when I go out in it.
Their clothes are so cheap and nasty now. Last year I bought a top in a rather nice print, to find a fortnight later you could buy lots of other items in the same print, how annoying! They ought to call the shop 'Clones', cos that is what you'll end up looking like if you shop there. It used to sell well made and tasteful clothing but now it's full of cheap tat. The staff too used to have a little decorum, but yes again that's changed too!

  • Quality of service

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