Returns policy is very poor. It takes forever.

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raphlino's review of Next

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“Returns policy is very poor. It takes forever.”

Written on: 10/07/2012 by raphlino

I bought a jacket that was faulty and I returned it. It's almost a month and I haven't still received a refund. I called their customer service and an ignorant lady said they will notify me when they process it. She couldn't give me a date to expect the refund.

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