£119.99 Jacket never arrives. Neither money.

New Look
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Guest's review of New Look

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“£119.99 Jacket never arrives. Neither money.”

Written on: 29/02/2012

I bought a jacket in New Look, 15 January, £119.99. I live in Spain. I thought: it will take time. I never received the jacket. Too much E-Mails with New Look customer service. On 6 February they send me a new E-Mail to confirm they are going to proceed to refund me the money. 29 February: no jacket and no money. I've started a claim from Paypal. I feel they are chitting me. I hope my money back soon. I wanted this jacket. Well...

Please excuse my incorrect English.


Take care, girls.


Best regards from Spain.

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