Over a month with no delivery

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Castrowt1945's review of Monsoon

★☆☆☆☆

“Over a month with no delivery ”

Written on: 07/08/2014 by Castrowt1945 (1 review written)

I ordered some items on 23rd June. It's now the 5th August and I'm still waiting for the items. I am also still waiting for a response to an email I sent to customer services on 26th July.
I am currently living in japan and was excited to see monsoon delivered to japan. Monsoon should not offer this service if they can not guarantee delivery.
Very poor service also in Terms of the customer service response. I am now out of pocket: no delivery but funds taken out of my account over a month ago.

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