Awful customer service

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★★☆☆☆
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21% of users recommend this
Click here if this is your business
  • Quality of service

  • Layout of shop

  • Value For Money

sniktar's review of Monsoon

★☆☆☆☆

“Awful customer service”

Written on: 31/12/2013 by sniktar (1 review written)

My wife was accused of being rude when she asked how to use the website as the store did not have the item required. I was then palmed off when I asked for the explanation so I could effect the transaction on line. The store staff at Norwich could not have been less helpful if they had tried. never again.
Interested to see others feel the same. However, there are plants of other shops to use so vote with your feet. We are! As pensioners we have the time to shop round when spending our money.

  • Norwich

    Branch Visited

  • knitwear

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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