written by on 22/04/2015
Dear Buyers,
Please avoid buying clothing from Mango online. I have been very annoyed and unhappy with them as i ordered a pastel grey trench coat that was meant to be delivered to me on April 13th and i'm still awaiting for the delivery!!!!. However it still says shipping and Mango already transacted my money from my account.
They are currently have the most slowest, rudest and troublesome customer service.They will trick you with their current shipping and take money before delivery. Then they do not deliver to item and say they do and ignore calls and messages from you as a consumer. It was my first experience with Mango online and i totally refuse to purchase anything from them ever again!
Their head office is in Barcelona spain and the customer service is rude ! They do not care especially if your a british consumer.
As rated by our community of reviewers