NO FREE RETURNS

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★★☆☆☆
1.6 / 5
17% of users recommend this
Click here if this is your business
  • Quality of service

  • Layout of shop

  • Value For Money

TarifromLondon's review of Mango

★★★★☆

“NO FREE RETURNS”

Written on: 22/07/2014 by TarifromLondon (1 review written)

I am trying to figure out if all these reviews are legit. Mango is a great store and has great customer service in stores ( I live in London) and via the telephone. I would have given Mango 5 stars, if it was not for the fact they do not offer free returns like Zara does (when you spend over £50). I have once returned my goods to a Mango store and once returned by post (without recoding the delivery). Although, the item was fully refunded on both occasions, I would advise all to either record delivery, or too return the garment to the store.

The call centre is in Spain and they were very helpful and reassuring. Mango's sale price could be better, but overall I think Mango almost on par with Zara (and not as many people wear Mango clothing, so it is more unlikely you will not be wearing the same clothing as someone you know.)

  • Bluewater

    Branch Visited

  • Dress, Jumpsuit, shorts, sandals

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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