Poor customer service

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★★☆☆☆
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  • Quality of service

  • Layout of shop

  • Value For Money

Guest's review of Hobbs

★☆☆☆☆

“Poor customer service”

Written on: 21/08/2013

Despite the normally good customer service in store Hobbs has not got to grips with on line shopping. They are slow to respond to emails, their Customer Service team on the phone are indifferent and one month after returning a jacket the money has still not been refunded.Not an experience to be repeated.

  • Layout of shop

  • Value For Money

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