Written on: 15/07/2013 by maryheathyoga (1 review written)
I'm disturbed to read of the poor customer service experienced by other paying customers like myself.
I have been ringing Customer Services at various times of the day for over a week to complain about a pair of faulty shoes, as I was not satisfied with the response in-store, but the calls always go straight into a queue and each time I eventually have to give up and put the phone down. So last Wednesday I emailed. It would seem that Hobbs do not even acknowledge receipt of emails! Appalling service - on the shop floor, on the phone and on-line.
" Unhelpful and Lazy staff at River Island Hounslow " Read More
" HIGHEST QAULITY EVERYTHING " Read More
Written by Bootiful1
" Avoid this store poor customer service " Read More
" Staff need better training " Read More
" My Favourite suit. " Read More