No Customer Service

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★★☆☆☆
2.2 / 5
26% of users recommend this
Click here if this is your business
  • Quality of service

  • Layout of shop

  • Value For Money

Guest's review of Hobbs

★☆☆☆☆

“No Customer Service”

Written on: 11/11/2012

Don't ever order online with this company. I had a problem with their delivery service so e-mailed their customer service team. I received a response stating they would reply within 3 days if they felt it was required. I didn't think this was a great response but though I would wait and see what happened.12 days later I have still received no response and I have no idea whether they will ever respond. All I can conclude is that their high prices do not correspond with a high level of service. You have been warned!

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Rebeccashinn's Comment

Written on: 14/12/2012

Totally agree. I have complained twice about the fact I couldn't use a gift card online nor over the phone and nor would they order the item into store - it's been weeks now and they haven't replied - really lousy.

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