said I must have one arm shorter than the other. What a joke

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Guest's review of Hobbs

★☆☆☆☆

“said I must have one arm shorter than the other. What...”

Written on: 21/08/2012

I ordered online a women's suit on sale and went to the Liverpool street shop for shortening the sleeves. The tailor made a huge mistake and one arm is one inch shorter than the other. I left it at the shop and they said they would return it to the tailor. 2 days later Hobbs calls me and the sales assistant with an arrogant tone asks me if it was measured up that way because certainly I must have an arm shorter than the other (to clarify the matter, this of course is not the case!) I have never been treated that way. I will never go to this shop ever again. It is unclear what they propose as a compensation. At the moment they are trying hard to put the blame on me.

  • Liverpool street

    Branch Visited

  • £300

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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