Over a week & still no delivery

Click here if this is your business
H&M
★★☆☆☆
1.6
16.0% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

Click here if this is your business

ArmandoKeating158's review of H&M

“Over a week and still no delivery”

★☆☆☆☆

written by ArmandoKeating158 on 19/04/2015

I ordered some tops 8 days ago for a holiday I leave for tomorrow. A couple of days later I was informed that the items were dispatched so I was sure that I would receive them in time. They still have not arrived and they can't be found on the package tracking. When I called customer services I was told that the items were dispatched from the warehouse in Sweden (?!) and can take up to 10 days to be delivered. I really can't understand why I am paying for P&P for it to take this long!
So now I shall have to go "topless" for my holiday. Thank you H&M. I will not be ordering from you again.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0