shocking

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George at Asda
★★☆☆☆
2.0
29.0% of users recommend this
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Bailey273's review of George at Asda

“shocking”

★☆☆☆☆

written by Bailey273 on 22/05/2016

never will i be ordering from george online again bought a desk for my daughter on wed and paid next day deliver of £4.95,it was arriving between 7 and 1 in morning,I'm self employed so took morning off, by ten past 1 no desk so i looked on yodel who said there was a problem it was faulty so had been sent back to asda and to contact them.
rang customer service and put through to 3 different people , and was told that i would get a refund in 3 - 5 working days, as they had to look into how desk had been damaged, bearing in mind it never reached me at all.
I asked if they could send me another desk and was told it wasn't policy but they'd help me out and get one sent out within 15 days. i will never order anything else from here again. I put a complaint into head office and luckily got a lovely girl who was really helpful, but still no resolve on my desk, so be ware when ordering anything .

  • Quality of service

  • Layout of shop

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