Item: Dorothy Perkins
Rating: 1

Guest's review of Dorothy Perkins

“HORRIBLE COMPANY.POOR SERVICE. BEWARE.”

★☆☆☆☆

written by on 15/03/2013

I am from the U.S. and I ordered from this company because I found cute potential bridesmaid dresses and they were on sale. TERRIBLE MISTAKE. They sent me completely wrong sizes. I contacted them and asked them to exchange the dresses because they messed up my order. They told me no they can't exchange by mail and I would have to return the items and re-order or bring it to the store. HELLO I told them I'm from the U.S and I can't take it to the store and when I checked they're NO LONGER IN STOCK.This could've all been avoided if they got my order right in the first place. So frustrated with this company. NEVER AGAIN.

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Keyum515's Comment

Written on: 04/04/2013

i really wish i would've did some more sluething about this place. i should've known when they didn't have any reviews on their actual site i shouldn't trust it. i ordered sizes i normally wear and they were at least 2 times bigger!!!! i could'nt believe it. and they want me to pay $30 to send it back to the UK!!!!! They don't say in theire returns section you have to pay either. I thought if i badgered them enough they'd return it, but your situation is a clear messup on their part and you had no luck, so i'm screwed. i think this is considere BAD BUSINESS... you should report them to the BBB. SUCKS

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HORRIBLE COMPANY.POOR SERVICE. BEWARE.

Quality of service

Layout of shop

Value For Money

Guest's review of Dorothy Perkins