Online shop is rubbish. Awful returns policy. No exchanges.

“Online shop is rubbish. Awful returns policy. No...”

Written on: 11/06/2012 by mm091

Bought a yellow dress from the AX paris website. It can 1/2 days later (obviously cannot complain about that) however when I tried it on the dress was completely see-through and didn't fit. I have now left it a few days have decided I would like to exchange it for a smaller size and buy an underskirt to go underneath so you cant see my underwear through it. I expected that I could just return the dress to the nearest store (the trafford centre) however when I called, they said I could not return it to the store and had to send it back through the website. However the returns policy doesn't allow you to exchange and they don't offer free returns.
This means I would of payed £3 to have it sent in the first place (which they do not refund) another £3+ not return it and again another £3 to have the right size sent back to me. STUPID! Another £9+ wasted on top of the £22 the dress costs.
I'm now considering selling the dress on Ebay myself as at least then I may get all the money I spent back.
DONT BUY UNLESS YOUR CERTAIN OF THE QUALITY AND SIZING!!!!