written by millet on 29/01/2016
Received an estimate on 9-12 hrs. cleaning ...crazy # but accepted it and then was charged for 15 hours. Terrible job....3 young woman visiting non stop and doing a poor job cleaning. My suggestion.....anyone but Molly Maids.
They missed many details, simply stuff like ceiling cobwebs, dog noise prints, they even forgot to clean 1 toilet! because they were way more into gossiping than cleaning. Just a awful crew and job! Did not arrive when scheduled, smoked cigarettes, always working together in every room instead of the divide and conquer mentality they had the stay together and gossip mentality. Very poor work ethic!
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Mollymaidsupportoffice's Response to millet's Review
Written on: 02/02/2016
Thank you for your comments. In the first instance, please can we recommend calling your local Franchise Owner to discuss this, then please contact MOLLY MAID Support Office if you need any further assistance (all contact details are listed on our website).