Terrible cleaning service

Molly Maid Domestic Cleaning Services www.mollymaid.co.uk
★★☆☆☆
2.0
23.0% of users recommend this
  • Value For Money

millet's review of Molly Maid Domestic Cleaning Services www.mollymaid.co.uk

“Terrible cleaning service”

★☆☆☆☆

written by millet on 29/01/2016

Received an estimate on 9-12 hrs. cleaning ...crazy # but accepted it and then was charged for 15 hours. Terrible job....3 young woman visiting non stop and doing a poor job cleaning. My suggestion.....anyone but Molly Maids.
They missed many details, simply stuff like ceiling cobwebs, dog noise prints, they even forgot to clean 1 toilet! because they were way more into gossiping than cleaning. Just a awful crew and job! Did not arrive when scheduled, smoked cigarettes, always working together in every room instead of the divide and conquer mentality they had the stay together and gossip mentality. Very poor work ethic!

  • Value For Money

Mollymaidsupportoffice's Response to millet's Review

Written on: 02/02/2016

Thank you for your comments. In the first instance, please can we recommend calling your local Franchise Owner to discuss this, then please contact MOLLY MAID Support Office if you need any further assistance (all contact details are listed on our website).

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