Sloppy! Rude management!

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Arianna438's review of Merry Maids www.merrymaids.co.uk

★☆☆☆☆

“Sloppy! Rude management! ”

Written on: 20/10/2016 by Arianna438 (1 review written)

Merry maids of Maidenhead avoid like the plague!
I pay for a weekly clean. So far I've had o think 4... One of which was actually up to standard. I complained because the last clean was shocking... Biscuit still left on stairs, juice spills left on the kitchen floor, dirty toilets, dead bugs left on windowsills... The list goes on... Shocking to say the least.
After my complained I went on to say how one clean, from the previous week, was really great. I was told they were different cleaners for that one week. The franchise manager told me she would look to send those cleaners instead from now on. I received no confirmation. Tried chasing it up to be told 'we can't meet your expectations so find a new cleaner'...! Disgraceful attitude. I chose to have a weekly clean to take pressure from my workload and all this has done is add pressure to it! Be aware of Merry Maids franchise manager of Maidenhead area. Avoid!

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Merrymaidsmarketing's Comment

Written on: 01/12/2016

Good Afternoon. We're very sorry to hear about your dissatisfaction with one of our businesses. We are more than happy to look into your concerns in greater detail and find a resolution for you. Perhaps you could email us your contact details so that we can look into the matter further for you. To make contact, please visit our website and our Customer Services page. Please note that the Review Centre website does not automatically notify us of any reviews on here. Kind regards, Merry Maids Marketing Team.

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Merrymaidsmarketing's Comment

Written on: 01/12/2016

Good Afternoon. We're very sorry to hear about your dissatisfaction with one of our businesses. We are more than happy to look into your concerns in greater detail and find a resolution for you. Perhaps you could email us your contact details so that we can look into the matter further for you. To make contact, please visit our website and our Customer Services page. Please note that the Review Centre website does not automatically notify us of any reviews on here. Kind regards, Merry Maids Marketing Team.

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