ABSOLUTE SHAMBLES-AVOID!

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Maid2Clean Domestic Cleaning Company - www.maid2clean.co.uk
★★★★☆
4.4
89.0% of users recommend this

Guest's review of Maid2Clean Domestic Cleaning Company - www.maid2clean.co.uk

“ABSOLUTE SHAMBLES-AVOID!”

★☆☆☆☆

written by on 10/09/2012

I Decided as a busy working Mum that I needed some help around the house so I called Maid2Clean- I wish I hadn't!

They first cleaner they sent couldn't do the days I wanted so I told them and they agreed to send someone else and would be back in touch. Low and behold the next week the first cleaner turned up on my doorstep to clean-they hadn't told her! I had to tell her when she'd made the effort to turn up which was mortifying and not my job.

They then set up a 2nd interview, I waited...and waited..she didn't turn up!

3rd interview- she lived 1.5hrs away from me and when she eventually got to my house she phoned me from outside to tell me it was just too far for her to come and could I explain this to the company for her.

4th interview- Lovely girl, said she'd come the following Monday...she didn't turn up! AAAh!

5th and final- Company told me no interview was necessary this time and the cleaner would clean for 4hrs on the day she came. As far as she was aware she was just there for an interview and would not be able to clean until the next day so i'd have to wait in AGAIN! Ok, she came which is a start but she didn't clean basics like the showers or clean surfaces elsewhere and she can't iron. When I came home she was trying to "iron" on the irons coldest setting, i told her kindly that it needed to be hotter but due to her poor English she didn't understand, needless to say I have had to re-iron everything myself. I was so happy to have eventually gotten a cleaner I decided I would try to show her how on her 2nd visit which was meant to be over an hour ago-SHE HASN'T TURNED UP despite me paying her extra because I feel what the agency pays the cleaner is not enough! I've tried to phone the agency but as I have experienced on most occasions they don't answer the phone and haven't replied to my voicemail.

HAD IT! 5 CLEANERS, MANY WASTED HOURS IN THE HOUSE WHEN I COULD'VE BEEN WORKING AND STILL NO CLEANER. Don't waste your time, AVOID LIKE THE PLAGUE!

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