Fantastic Cleaners Reviews - www.fantasticcleaners.com

★★★★☆
4.5 / 5
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Latest Reviews

★★★★★

“ carpet cleaning”

Written on: 02/12/2014 by Desalegn (1 review written)

Someone came and did a carpet cleaning this morning and I was very happy with the job. He was quite professional, friendly and efficient with his work. I will absolutely recommend him to friends and family. Another thing I've noticed was he arrived on time and he was very helpful. I had no power in the house so he went to the neighbours and organise everything… Read Full Review

Fantasticcleaners's Response to Desalegn's Review

Written on: 03/12/2014

Dear Desalegn,

Thank you for your kind words and for taking the time to share your experience with us.

As a customer focused company, what we appreciate the most is hearing that we have managed to exceed our clients' expectations and have provided a hassle-free service despite the minor obstacle.

We can assure you that we will provide the same level of service to the family and friends you have recommended us to.

Looking forward to serving you again in the future!

Kind Regards,
Fantastic Cleaners

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★★★★☆

“I had no problems with the team.”

Written on: 24/11/2014 by Lucas_Jarvis (1 review written)

The bathroom and the living room were cleaned fast. The storage stools, the mirror cabinets and all the tiles were spotless. One of the rugs had few spots and I pointed them. After that they were removed with the eco-friendly products. I liked the fact that the woman on the phone was polite during the booking process. Also, the cleaners were friendly while cleaning at home. … Read Full Review

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★★★★★

“Prompt and professional carpet cleaning”

Written on: 21/11/2014 by Haynes290 (1 review written)

Carpets cover most of the walking space in our flat. You can imagine it getting quite dirty through time with all the people stomping around. The service was hold up through this firm and they delivered really good cleaning. All the carpets were steam-cleaned and then dried professionally. We were also advised to keep the place ventilated for them to dry out completely. After they did, we were treated to a fully cleaned and fresh property and could walk around barefooted. No fuss, no mess, they… Read Full Review

Fantasticcleaners's Comment

Written on: 03/12/2014

Dear Haynes290,

We were happy to read that you were pleased with our carpet cleaning service. We consider ourselves as one of the leading carpet cleaning companies in London, we use the newest technology which is a hot water extraction system, this is better than steam cleaning, but often referred to as one and the same. Clean carpets do make a home so cosy and welcoming as you must have noted when walking around barefooted, we were happy to have renewed your carpets.

Kind regards,
Fantastic Cleaners

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★★★★★

“I was happily surprised when I checked their site and...”

Written on: 20/11/2014 by joethebutch (1 review written)

I was happily surprised when I checked their site and saw that they were offering Autumn deals. That means they often update their deals and are generally active and involved, which is a great quality in a cleaning service provider. We booked the 6-hour deep clean + supplies included. It seemed like the most appropriate choice when I described our situation to their office representative. He diligently promised to take care of all the organisational matter and I ought not to worry about a… Read Full Review

Fantasticcleaners's Response to joethebutch's Review

Written on: 03/12/2014

Dear Joe,

Your comments have warmly effected our office staff, in your review you have highlighted our efforts to provide up-to-date offers and discounts to our valued customers. Also you praised our cleaning services teams work and appearance, we thank you.

We really do try our best to give value for money and we are constantly striving to employ not only hard working team members, but also people who understand our customers needs and who are kind and positive. And hearing such honest words of praise makes us go all warm and fuzzy inside.

Thank you again for this great review as it will help more people find out how truly fantastic we are.

Kindest regards,
Fantastic Cleaners

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★★★★★

“It was a good investment in such efficient cleaning”

Written on: 10/11/2014 by sarah05 (1 review written)

I had a good experience with them. They truly are great as everyone says. The living room area was my biggest concern. The cleaning team did an outstanding job removing a major red wine stain on my favourite carpet. These guys are really good. No doubt I will use them again… Read Full Review

Fantasticcleaners's Response to sarah05's Review

Written on: 03/12/2014

Dear Sarah,

Thanks so much for booking our services on the recommendation of a friend.
Our carpet technician was thrilled to have removed the stubborn stain from your living room carpet and to have another pleased customer.

Looking forward to providing you with another service in the future, maybe we can help with your garden next time or oven cleaning or perhaps jet washing your patio.

Kindest regards,
Fantastic Cleaners

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★★★★★

“I loved the firm and its employees. The price was just...”

Written on: 07/11/2014 by spencer81 (1 review written)

I loved the firm and its employees. The price was just and final and the cleaners made the whole property spotless. They have even noticed and wiped the dust off the rather bulging edges of the door cases (the property was inhabited for quite some time). The whole sink had become yellow from the time wearing it down. The cleaners took care of that and returned the sink to its former snow-white shininess. Fantastic Cleaners were great and I don't have any hold-ups against them… Read Full Review

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★★★★★

“Window cleaning ”

Written on: 30/10/2014

There's something about deep cleaning that twice a year has me reflect on things such as past choices, genetics and the meaning of life, in general. And the most thought-provoking, regret-inducing feature are the windows. They make me wonder what kind of state exactly I was in when I bought a house with a conservatory - I mean, did someone drug me and then made me sign the papers, was I recovering from a lobotomy, had I been licking frogs, just so many, many questions. Trying to reach up to the… Read Full Review

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★★★★★

“Honest and professional cleaning firm”

Written on: 29/10/2014 by AlfredoO'Grady (1 review written)

Using Fantastic Cleaners has made my domestic meddling a lot less than before. It was almost reduced to minimum, I no longer have to do the mopping, wiping and scrubbing oven the dirty oven hob. The situation has been like this for almost a year and it has greatly improved the cleanliness of our home and extended my 'me time' a lot. The cleaning lady is always the same so if you like a cleaner you can request to have him specifically for the regular cleaning every time. The price is not high… Read Full Review

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★★★★★

“They brough the shine in our place.”

Written on: 28/10/2014 by joeeoj (1 review written)

I had the (annoying) task to get our place cleaned so finding a suitable company was a must. Fantastic Cleaners had a major positive feedback base around the internet so i guessed why not. Their sales rep was quite nice and took my request with the expected professionalism and walked me through the cleaning process. Then the cleaners came, greeted me and quickly spread out to start scrubbing and wiping. Their work was quite meticulous. The oven was a bit dirtier than I'd consider it being in… Read Full Review

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★★★★★

“We had upholstery cleaning for all of the furniture in...”

Written on: 24/10/2014 by calebhenderson (1 review written)

We had upholstery cleaning for all of the furniture in our flat. It was about time we dusted it all and it was cheaper to do it all in one go so 'why not'. Booking with Fantastic Cleaners was easy and the team was at our place some days after. They were great and sucked all of the dirt and dust out of the fabric within a few hours. Now when I sit on the sofa, I can no longer enjoy a small cloud of dust, erupting from between the cushions and flickering on the autumn sunlight. The cleaners were… Read Full Review

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★★★★★

“Cleaning is a tedious and tiresome task so I better...”

Written on: 23/10/2014 by Willis123 (1 review written)

Cleaning is a tedious and tiresome task so I better leave it to someone who's been paid to do it. The Fantastic cleaners were awesome and did not back down on any of the chores I set for them. There was scrubbing, there was mopping, there was reaching strategically high-places cobwebs. Everything was done nicely, leaving a better tidier property. Thanks a lot… Read Full Review

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★★★★★

“A big 'thank you' to the Fantastic team”

Written on: 22/10/2014 by TobyWoodward (1 review written)

Productivity is always something I consider one of the best quality in someone. And these lads have it. The Fantastic Cleaners really are fantastic and clean like we're going to put the property up for sale and everything has to be sparkling for the visitors. I even thought they were even going to put up drinks and cookies. The team did really well, the standard of the cleaning was as high as it can get and the negative bits (they can't even be called negative, more like "not the way I would… Read Full Review

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★★★★☆

“I like the way the team managed their time. First...”

Written on: 21/10/2014 by AntoineJohnston (1 review written)

I like the way the team managed their time. First thing they did when they came was to spread the tasks through them and everyone took off to their part of the house. All in all, it was a good cleaning including some glitches like arriving a bit late. The cleaning of the carpets was carried out nicely and a special attention was paid to the bathroom… Read Full Review

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★★★★★

“well done, Fantastic Cleaners”

Written on: 20/10/2014 by 405Gunn (1 review written)

We had these cleaners over for one-off service as they call it. I have used other companies and the scheme was no different, I tell them what to clean and they do it. However, I can vouch the quality of Fantastic Cleaners is higher and definitely fully worth my money. The rooms were covered by the team one by one and there was a general nice scent floating around after they'd left… Read Full Review

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★★★★★

“Last Saturday was quite the special day indeed. We had...”

Written on: 17/10/2014 by altelliea (1 review written)

Last Saturday was quite the special day indeed. We had the whole place cleaned up from top to bottom by this firm. The booking was fast and easy because of their sales rep. She was quite helpful and managed to squeeze us in for a spot on a Saturday. That was a major relief as we were expecting guests for dinner on Sunday. There was a list of things to do that I've left for the cleaners and I'm not sure if they've followed it but there was really no sign of dust or cobwebs. There was also no… Read Full Review

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★★★★☆

“We have hardfloor installed all over our flat and it's...”

Written on: 10/10/2014

We have hardfloor installed all over our flat and it's pretty easy to clean. I can manage doing that once a week but the bathroom is a true challenge for me and I struggle every time I start doing it. I've used Fantastic Cleaners several times and I guess they've finally passed the testing period. The few services I've booked were completed promptly and quite up to my standards. Of course, they sometimes miss a spot or fiddle with the thermostat but it's all right. I feel like I can trust them… Read Full Review

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★★★★★

“floorboard cleaning”

Written on: 09/10/2014 by Carterx92 (1 review written)

I thought having the floorboards scrubbed and polished would be too much hassle, probably too dusty and noisy but it was high time I did something about it as they kept on getting worse, so I booked with this firm and it was such a relief to find out their methods were not going to cause any of that. The floors look great now - all glossy and smooth. Thanks, great job!… Read Full Review

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★★★★★

“The focal point of the cleaning session was the...”

Written on: 08/10/2014

The focal point of the cleaning session was the bathroom - it had accumulated lost of lime scale and soap residue so I specifically asked for the toilet, bath, and shower to be thoroughly cleaned. The rest of the house could just do with some dusting and mopping. I wasn't home for the service but I came back to a spotless bathroom - they'd followed all instructions and all the surfaces were sparkling clean, even the taps and shower head. Great job. The other rooms were cleaned to highest… Read Full Review

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★★★★★

“carpet cleaning”

Written on: 07/10/2014

Not big fans of AC, we usually keep cool in summer with all windows and doors open, to which any chiropractor would probably object, but we prefer fresh air flow to stale air circulating with all kinds of allergens and particles in it. We have to clean the carpets at the end of every summer due to accumulated dust and other impurities brought in by the constant draught. This year, I booked with Fantastic Cleaners as I've used them before for window cleaning with quite satisfactory results. Not… Read Full Review

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★★★★★

“great job with the deep cleaning ”

Written on: 06/10/2014 by ScottM12 (1 review written)

I had some relatives from Portsmouth stay over for a week or so with me and as much as I enjoyed having them around, their 6yo twins and German shepherd left quite a mess in the flat. I live alone and I usually clean and tidy it up regularly so it looks quite decent for a bachelor's pad but for a deep cleaning, I decided to book professional cleaners. It was an hourly service and I had two ladies and a carpet technician sent over after drawing up a list of chores with a call centre rep. All of… Read Full Review

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