Fantastic Cleaners Reviews - www.fantasticcleaners.com

★★★★☆
4.5 / 5
184
93% of users recommend this
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Latest Reviews

★★★★★

“it was ok”

Written on: 05/12/2016 by JuliaE33 (1 review written)

Paid for a deep clean of my mother's property. I was so pleased when the lady completed the job. The whole place was cleaned very well, she was nice and very polite… Read Full Review

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★★★★★

“Service and price - all was fine”

Written on: 30/11/2016 by toby34 (1 review written)

The service I received from them was good. My property was cleaned very well, the price for such work was fair. They're reliable and with good attitude… Read Full Review

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★★★★★

“Great job from these guys! ”

Written on: 29/11/2016 by kevrei (1 review written)

Will keep this short. The team came 15 mins late, but managed to make it up for the lost time.I did appreciate their effort to clean the sofa and carpet professionally… Read Full Review

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★☆☆☆☆

“Rubbish”

Written on: 27/11/2016 by EricaReilly (1 review written)

Poor service late rude no customer care over priced… Read Full Review

Fantasticcleaners's Comment

Written on: 28/11/2016


Dear EricaReilly,
Thank you for taking the time to write your honest feedback.
We are deeply sorry for the caused inconvenience.

Our customer care department is at your disposal.

Kind regards,
Fantastic Cleaners

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★★★★☆

“Good quality of cleaning job”

Written on: 24/11/2016 by lizstew73 (1 review written)

The cleaner they sent was qualified enough to do the job properly. It took several hours to clean all areas and I appreciate all efforts. Nice service… Read Full Review

Fantasticcleaners's Response to lizstew73's Review

Written on: 28/11/2016

Dear lizstew73,
Thank you so much for your positive feedback!
We're really pleased to know you were happy with the service you received.
It will be a pleasure to assist you again in the future.

Best Regards,
Fantastic Cleaners

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★☆☆☆☆

“Terrible service ”

Written on: 23/11/2016 by kcLittle422 (1 review written)

I took up cooker deep clean service. Cleaners put excess water and messed up my oven. They had someone come round and tell me it will dry up and work again. After a week it did not. They said they would send an electrician on a given day, I took a day off and no one came. They refused to both refund my independent electrician who confirmed water damage and refused damage on cooker. Avoid at all costs!!!… Read Full Review

Nadiahaque's Comment

Written on: 01/12/2016

This has now been resolved and fabtastic services have gone above and beyond to resolve my query in a very efficient manner also

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★★★★★

“cleaning service”

Written on: 27/10/2016 by Jake6 (1 review written)

Good service and customer support. I was pleased with the job they did, communication was easy and the price was acceptable.Thanks… Read Full Review

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★★★★★

“Carpets”

Written on: 24/10/2016 by nicolebt (1 review written)

Recently had my carpets cleaned and result was great. I liked the detergents used and the fresh smell after cleaning. I would pay for the same service again… Read Full Review

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★☆☆☆☆

“NOT SO FANTASTIC. RUBBISH!”

Written on: 20/10/2016 by Hayesjp1983 (1 review written)

During an end of tenancy clean and garden tidy "Fantastic Cleaners" left 10 or more sacks of garden rubbish piled up in the shared alleyway between my own property and the tenanted property next door for over a month. Despite repeated calls (five so far)to the managing agents of the tenanted property, the rubbish has still not been cleared. Additionally, rather than open the gate to the tenanted property one of the gardeners tried to climb over the gate using my gate as leverage. Luckily, I… Read Full Review

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★★★★★

“Fantastic really live up to their name!”

Written on: 18/09/2016 by Morris1958 (1 review written)

I hate moving house but I also hate the idea of other people moving my things - so it was with great trepidation that I booked Fantastic Removals to move me from one side of town to the other. I'm pleased to say that they couldn't have been more helpful! A friendly chap on the phone talked me through each room to get an accurate quote of what needed to be moved, arrange a convenient time to deliver boxes and packing material and arranged a suitable date and time for the move itself. When it… Read Full Review

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★★★★★

“I was moving out and wanted a full deep clean and...”

Written on: 08/09/2016 by susieev (1 review written)

I was moving out and wanted a full deep clean and would pay whatever it costs. Cleaners did a perfect job. I recommend the service… Read Full Review

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★☆☆☆☆

“100% unreliable”

Written on: 04/09/2016

I had used this company in the past for carpet cleaning and was pleased so booked a regular domestic cleaning service with them. The cleaner simply never arrived. I made several calls to the offfice, they gave no explanation and kept saying they would call me back, but they did not do so. I spent the whole morning, which I had taken off from work, waiting, to no avail. I phoned to cancel my whole service with them. I thought, there are plenty of other cleaning services, they have to be more… Read Full Review

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★★★★★

“good service and price”

Written on: 19/07/2016 by jessworlsey (1 review written)

Cleaning service was good. I might even say it was perfect.Very pleased with the service and would trust again… Read Full Review

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★★★★★

“Thanks for the nice job!”

Written on: 29/06/2016 by mattph (1 review written)

Excellent service, easy to book and responsive to customer requests. I would use the service regularly… Read Full Review

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★★★★★

“Fantastic Cleaners came to my house Saturday morning...”

Written on: 08/06/2016 by carolcc (1 review written)

Fantastic Cleaners came to my house Saturday morning and spent several hours doing a full house cleaning. They're nice and responsible people and you will not regret having them in your home… Read Full Review

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★★★★★

“They came at short notice, deep cleaned the place....”

Written on: 07/06/2016 by timothyy (1 review written)

They came at short notice, deep cleaned the place. They were incredibly kind and respectful. Good service, I've booked once again… Read Full Review

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★★★★★

“Used them for both window and carpet cleaning. Last...”

Written on: 18/05/2016 by alinaW (1 review written)

Used them for both window and carpet cleaning. Last time I booked for 2 hours and everything went as planned. I was happy to see the place neat and tidy… Read Full Review

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★★★★★

“My review of Fantastic Cleaners”

Written on: 18/04/2016 by Elousie2 (1 review written)

My oven has had a hard and tiresome existence and sorry to say but as a busy single professional person cleaning the oven is not on the cleaning radar. Well let’s be honest and say it’s at the end of a to do list that never really get done. I know now, I can take it off my list because this week Fantastic cleaners sent a technician who spent a couple of hours scrubbing and bringing it back to life. This company was recommended by a friend who is always using these guys, no detail was… Read Full Review

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★★★★★

“splendid deep clean of my oven”

Written on: 12/04/2016 by Taratanci2 (1 review written)

Just had a splendid deep clean of a Rangemaster by Fantastic oven cleaners and they did such a good job. The attention to detail was super, I asked about the grease deposits in the rear grate and was told it would be removed no problem. Very prompt courteous and efficient service. And the oven looks like new again and we no longer need to look at it in shame, it will be a pleasure to cook once again. It really has come up brilliantly, highly delighted and would highly recommend. Thanks… Read Full Review

Fantasticcleaners's Response to Taratanci2's Review

Written on: 14/04/2016

Dear Taratanci2,

We were delighted to read your review and hope that cooking for the family will remain a pleasure for many years to come, please do call upon us again to refresh and renew your oven.

Thank you once again.

Best wishes

Fantastic Cleaners

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★★★★★

“just great”

Written on: 08/04/2016 by carlinfinn (1 review written)

The lady who cleaned my flat was so nice, friendly and worked hard. It was a kind of deep cleaning, I mean nothing was missed. And the result - spotless home with some nice finishing touches. Thank you!… Read Full Review

Fantasticcleaners's Response to carlinfinn's Review

Written on: 14/04/2016

Dear carlinfinn,

Thank you for complimenting our services and the cleaner, we will pass on your positive comments to the lady who attended your booking, we are sure your comments will be held in high regards.

Looking forward to cleaning for you again soon.

Best regards

Fantastic Cleaners

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