Fantastic Cleaners Reviews - www.fantasticcleaners.com

★★★★★
4.5 / 5
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Latest Reviews

★★★★☆

“AGA DUAL CONTROL "Owner operator"”

Written on: 22/07/2015 by MadisonAvenue (1 review written)

The professional person from Fantastic Oven cleaning has made my oven shine bright like a diamond, my old oven is no longer looking dull and neglegted. I knew right away that I had made the right desission. A true vision of extreme cleaning entered my home in the form of the Fantastic oven cleaning technician and he overcame the dirt, greece and grime. I chose to use Fantastic oven cleaners and they left me happy. I see myself and imagine cooking great meals once more and look forward to… Read Full Review

Fantasticcleaners's Response to MadisonAvenue's Review

Written on: 23/07/2015

Dear MadisonAvenue,

Thank you sincerely for your review.

We will pass your comments onto the "extreme vision of cleaning" and we know that the technician will be happy to hear your comments :)

We truly hope that your home cooking will remain as a great attraction for those family evenings.

Kind regards,
Fantastic Cleaners

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★★★★★

“Cleaned carpets throughout”

Written on: 10/07/2015 by Ericacortez (1 review written)

Fantastic cleaners provided a quote for a full property carpet clean also including certain upholstery items within the home. They were quick to respond to any questions I had and were more than happy to contact the property owners / estate agents to arrange key pick up & availability for them to get into the unoccupied property prior to our completion date. I was able to leave them to it. They called me to advice all stages of the service and then a call once the job was done. We were happy… Read Full Review

Fantasticcleaners's Response to Ericacortez's Review

Written on: 13/07/2015

Hi,

Thank you sincerely for your review.

We were very pleased to have assisted and served your needs during this stressful period, we understand how important it is to get everything right, thereby easing your worries and avoiding additional stress whilst moving home.

We will be extremely pleased to come back and clean again for you as and when required.

Best wishes,
Fantastic Cleaners

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★★★★★

“Nice cleaning staff”

Written on: 24/06/2015 by CharlesIam (1 review written)

The cleaners were really nice and did a good job, I think I will use this company again for sure… Read Full Review

Fantasticcleaners's Response to CharlesIam's Review

Written on: 25/06/2015

Dear CharlesIam,

Thanks for your review of the cleaning services you booked.

We will pass your comments onto the teams during one of the weekly staff meetings, and we are sure your comments will be highly appreciated.

Best wishes,
Fantastic Cleaners

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★★★★★

“It was a good deal”

Written on: 17/06/2015 by Spelly123 (1 review written)

The other day, I met a friend and he knew that I was moving flats soon, so he recommended Fantastic cleaners. I looked at them on line and I looked at other cleaners, I sized them up and compared offers. Called and the sales agent said to me, "Why don't you tell me how I can be of assistance?" I said to him after some long information exchange, "That's a good deal, I will book it now." And so I moved away from there, but I had an excellent service so I thought I'd write this review and let… Read Full Review

Fantasticcleaners's Response to Spelly123's Review

Written on: 25/06/2015

Dear Spelly123,

Thank you for your review,

We do try and streamline our order taking system, we take all the details we believe we will need to perform the service.
Sometimes though we do have to alter our quotes and time line for the service because once on site the teams do confirm the order is as booked, any differences are then taken into consideration and worked out amicably.

We were pleased that you called us and happy to assist.

Kindest regards,
Fantastic Cleaners

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★★★★★

“Cleaning "After building works"”

Written on: 10/06/2015 by itssophcross (1 review written)

Recently I had some decoration and building renovation works done and after the completion of the work, our home needed to be cleaned and cleaned well, because there was dust everywhere despite having put down dust sheets and we had paint spots or splashes on the windows and sills and other problem areas. I looked at the cleaning offers online and there are a lot of normal cleaners, but I thought I needed a deeper clean and a company with the staff who were experienced in cleaning up after… Read Full Review

Fantasticcleaners's Response to itssophcross's Review

Written on: 11/06/2015

Dear itssophcross,

Thank you for your review.

We were so pleased to read that from all the offers on line, of after building works cleaning, that you chose our company to clean. And we were very pleased to have met and perhaps exceeded your expectations during this booking.

Thank you very much for your recommendation.

Best wishes,
Fantastic Cleaners

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★★★★☆

“Best cleaner we ever had”

Written on: 04/06/2015 by Terribletriffids (1 review written)

We have been through many cleaning companies and many cleaners whilst living in Central London, over the years, and sometimes it has been just awful having to pay for a service when clearly there was no effort whatsoever made by the cleaner. Anyway not to bore you to death with all the various ups and downs during our hiring and firing of cleaners and cleaning companies. Just wanted to post online so that others will know who to use for home cleaning. Fantastic Cleaners have provided the… Read Full Review

Fantasticcleaners's Response to Terribletriffids's Review

Written on: 11/06/2015

Dear Terribletriffids,

Thank you sincerely for your review.

We really do appreciate your time and effort, posting your comments online.
If there is any other service we can offer you or your friends and family, please do just call and we will always be ready to help.

Best wishes,
Fantastic Cleaners

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★☆☆☆☆

“Cleaners who don't know how to clean”

Written on: 01/06/2015 by aliya_x5 (1 review written)

I booked a 2 hour clean with Fantastic Cleaners. My apartment was already spotless as I had just cleaned it, so I explained over the phone the 4 things I needed done: Bed sheets put on bed, floor mopped, oven cleaned & key handed back to concierge in an envelope I had left on the side. Easily done within 2 hours. Well the cleaner turned up over an hour late after I received about 5 calls saying she was outside the apartment and at concierge, neither of which were true (concierge told me no one… Read Full Review

Fantasticcleaners's Response to aliya_x5's Review

Written on: 04/06/2015

Dear Aliya_x5,

Thank you for taking the time to share your honest opinion with us.

We regret to hear that despite your clear instructions, there was unnecessary hassle with the service provided.

As per your request, a representative of our Customer Care Department will contact you tomorrow in order to discuss the situation further.

Your constructive feedback is highly appreciated and your first hand experience is what helps us to take the necessary measures ensuring our future improvement.

Kind Regards,
Fantastic Cleaners

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★★★★★

“Fabulous Fantastic Cleaners”

Written on: 29/05/2015 by Lullan (1 review written)

Arrived on time & I let them in to get on with it, introduction of team, started work, called me when almost finished to check their work, I pointed out some areas that needed attention, those areas were taken care of quickly, removed all their cleaning materials and some rubbish from the property, job done, paid them and it wasn't a lot, closed the door on the old flat, looking forwards to living in our new area, moved home because of work, hope this helps someone find a good cleaning company… Read Full Review

Fantasticcleaners's Response to Lullan's Review

Written on: 11/06/2015

Dear Lullan,

Thank you for your detailed review.

We will pass your comments on to the team and we are sure they will be highly appreciated.

Please do call upon our services whenever you feel the need to.

Best wishes,
Fantastic Cleaners

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★★★★★

“Fantastic, after party!”

Written on: 19/05/2015 by BOOMshackalacka (1 review written)

It took all my strength not to fall apart when our teenage kids had project party 'X' over the weekend while we were away. I was feeling sorry for myself, how I cried, it took all my strength not to fall apart and but for a friends recommendation to use this company, I may have died. (Not really) Now, I know I will survive because the cleaners came and everything is bright ans clean and shiny again, except fro the broken lamp, busted door and shoe print on the wall. My teenagers are grounded… Read Full Review

Fantasticcleaners's Response to BOOMshackalacka's Review

Written on: 20/05/2015

Dear BOOM,

Thank you for your review, sorry that we were introduced to you under such circumstances, we were certainly happy to have helped clean up after the unplanned party.

We would be delighted to do any further cleaning or another service.

Best wishes,
Fantastic Cleaners

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★★★★☆

“Good Company to use”

Written on: 13/05/2015 by victoriajames (1 review written)

I would like to thank the team from fantastic cleaners who were hired to clean our flat, we have our deposit back and were pleased with their efforts, politeness, professionalism, time keeping and communication throughout. … Read Full Review

Fantasticcleaners's Response to victoriajames's Review

Written on: 14/05/2015

Dear Victoria,

Thank you for your comments, we do really appreciate that you took time out of your day to write a review of our service.

We will pass your compliments on to the team that attended and I am sure the praise will be highly received.

Best wishes,
Fantastic Cleaners

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★★★★★

“Fantastic Cleaners ”

Written on: 04/05/2015 by rafingramenea (1 review written)

Generally I do not write reviews, I have a service or buy a product and expect it to perform or to be performed as stated on the box. But this cleaning service deserves this online review. The service was end of lease, moving out cleaning and it was a little messy, I am ashamed to say, however the team arrived and introduced them selves so nicely and pleasantly and professionally that I felt completely able to trust them and my first feelings where correct, because they did a wonderful job… Read Full Review

Fantasticcleaners's Response to rafingramenea's Review

Written on: 04/05/2015

Dear rafingramenea,

We appreciate that our customers have very busy schedules and full lives and we are doubly happy to have prompted you to review our services and to have gained your trust and eased your stress whilst you were moving home.

Thank you for complimenting our teams professionalism, we will be sure to pass your comments along and the remarks will really be appreciated.

Best wishes,
Fantastic Cleaners

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★★★★★

“Good Cleaners”

Written on: 22/04/2015 by qoWhittaker23 (1 review written)

Good cleaners, friendly, hard-working, and did exactly what I expected. … Read Full Review

Fantasticcleaners's Comment

Written on: 04/05/2015

Dear goWhittaker23,

Thank you for your review.

We appreciate all positive comments and will be sure to pass your good words onto our cleaning teams, this will spur them on to clean at the highest level.

Best wishes,
Fantastic Cleaners

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★★★★★

“* * * * Impressed with these cleaners * * * * ”

Written on: 17/04/2015 by ImpressChristine (1 review written)

I had used a few cleaning companies in London, then used these guys and I am very impressed with their whole company, from beginning to end. They did a great job and I am so pleased with my cleaned flat. I am going to recommend them to my friends and family for sure… Read Full Review

Fantasticcleaners's Response to ImpressChristine's Review

Written on: 21/04/2015

Hi,

We really appreciate your positive review of our cleaning service, and we hope to hear from you the next time you're in need of anything we can help you out with on the domestic cleaning front.

Thank you also for your recommendations.

Best wishes,
Fantastic Cleaners

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★★★★★

“ Do you need your rubbish gone”

Written on: 14/04/2015 by KimUnited (1 review written)

It's a service you don't need so often, rubbish removal, it's easily accumulated over the years and when you get around to having a really good clear out it's just amazing what you find to throw away. Over the recent long weekend we went crazy and sorted through the garage and flat to find clothes, shoes, toys, old paint, broken appliances that are never going to be repaired, juice squeezers we will never use, old papers and magazines, glass, such a waste honestly we were astonished by how… Read Full Review

Fantasticcleaners's Response to KimUnited's Review

Written on: 15/04/2015

Dear KimUnited,

Thank you very much for the review of our service.
As a customer focused company, our operatives are trained to be careful and friendly with all our clients.
We can help with many more services, please do check out our website.

Best wishes,
Fantastic Cleaners

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★★★★★

“Saved by the cleaner”

Written on: 06/04/2015 by WarnerBros (1 review written)

I was chuffed to bits to see how hard this cleaner worked it was really appreciated. Cleaning can be a thankless task and I do avoid cleaning at times, so to get such a good cleaner in response to my last minute request for help was amazing. Rest assured that if I have to book with a cleaner again I will definitely call Fantastic Cleaners again for sure. My Mum was so impressed with my freshly cleaned flat, I will be back as a repeat customer and recommend you to all my friends. … Read Full Review

Fantasticcleaners's Response to WarnerBros's Review

Written on: 07/04/2015

Dear WarnerBros,

We thank you for reviewing our One off cleaning service. It was our pleasure to help out and we hope to clean for you again in the future.

We do really appreciate your recommendation.

Best wishes,
Fantastic Cleaner

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★★★★★

“Happy dog = Happy owner”

Written on: 30/03/2015 by Gracie393 (1 review written)

Our Yorkshire terrier Benjamin is in a completely different humor after his Dog Walking Service. We have noticed also that he is no longer lethargic and unhappy, he has a renewed energy for life and it is totally because three times per week, when we are at work he is collected and walked for an hour in the local park where we take him. He gets to see all of his doggy buddies and run around with his walker. I think if you have a pet and you want the best care you can offer, then this service… Read Full Review

Fantasticcleaners's Response to Gracie393's Review

Written on: 01/04/2015

Dear Gracie393,

We loved your comments and our staff just adore looking after and walking Benji.

Best wishes,
Fantastic Cleaners

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★★★★★

“Absolutely brilliant job”

Written on: 26/03/2015 by maximumallan (1 review written)

'Fantastic' is definitely the first word that comes to mind when I saw the job the cleaners have done. Everything was just amazing and they interfered with me as little as possible. The property was sparkling in the end. And if I have to strain myself to think of anything to make a remark upon, it would be a little more knowledge on behalf of the staff. When I asked for something specific like if my sofa was suitable for steam cleaning, the operator couldn't tell me right away and I had to wait… Read Full Review

Fantasticcleaners's Response to maximumallan's Review

Written on: 01/04/2015

Dear Maximumallan,

It was our pleasure to have cleaned your property and we are pleased to see that you were delighted with our staff and happy with the service.

Best wishes,
Fantastic Cleaners

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★★★★★

“Amazing gardening service”

Written on: 18/03/2015 by Mckenzieb86 (1 review written)

I was so impressed from the gardeners who have come to our house. The backyard was a mess and was honestly not looked at for some years. That is until I've decided to redo it as a calm space with some flower beds and a lawn chair under the shades of the trees. Well, the guys did a really good job for the 4 hours they've been at our property and started off the project to a great start. They were polite, friendly and had the overall feel of a person who works with their mud-covered hands all… Read Full Review

Fantasticcleaners's Comment

Written on: 01/04/2015

Dear Mckenzieb86,

Thank you for your detailed review, we are pleased to have assisted with your gardening project. We wish that you have many happy hours relaxing in your newly designed calm space.

Best wishes,
Fantastic Cleaners

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★★★★★

“Brilliant service”

Written on: 09/03/2015 by pcOrr179 (1 review written)

The service was great from start to end and the staff were friendly and hard-working. I really liked how the property ended up after they've left. It was clean and dust-free… Read Full Review

Fantasticcleaners's Comment

Written on: 12/03/2015

Dear valued customer,

We would like to thank you for the kind, honest feedback. We are happy that you liked our work and we are ready to do it again when you need us.


Best wishes,
Fantastic Cleaners

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★★★★★

“The service was efficient and professionally done. I...”

Written on: 04/03/2015 by Melinda.Meador (1 review written)

The service was efficient and professionally done. I liked the staff and they were of great help, providing us with a nice, clean home afterwards. The price was also good, maybe a little over the top but definitely worth it… Read Full Review

Fantasticcleaners's Response to Melinda.Meador's Review

Written on: 05/03/2015

Hello,

We appreciate you taking the time to rate our service. Thank you for the kind words as well, we hope we can do business again in the future.


Best wishes,
Fantastic Cleaners

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