Fantastic Cleaners Reviews - www.fantasticcleaners.com

★★★★★
4.5 / 5
106
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Latest Reviews

★★★★★

“Fantastic, after party!”

Written on: 19/05/2015 by BOOMshackalacka (1 review written)

It took all my strength not to fall apart when our teenage kids had project party 'X' over the weekend while we were away. I was feeling sorry for myself, how I cried, it took all my strength not to fall apart and but for a friends recommendation to use this company, I may have died. (Not really) Now, I know I will survive because the cleaners came and everything is bright ans clean and shiny again, except fro the broken lamp, busted door and shoe print on the wall. My teenagers are grounded… Read Full Review

Fantasticcleaners's Response to BOOMshackalacka's Review

Written on: 20/05/2015

Dear BOOM,

Thank you for your review, sorry that we were introduced to you under such circumstances, we were certainly happy to have helped clean up after the unplanned party.

We would be delighted to do any further cleaning or another service.

Best wishes,
Fantastic Cleaners

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★★★★☆

“Good Company to use”

Written on: 13/05/2015 by victoriajames (1 review written)

I would like to thank the team from fantastic cleaners who were hired to clean our flat, we have our deposit back and were pleased with their efforts, politeness, professionalism, time keeping and communication throughout. … Read Full Review

Fantasticcleaners's Response to victoriajames's Review

Written on: 14/05/2015

Dear Victoria,

Thank you for your comments, we do really appreciate that you took time out of your day to write a review of our service.

We will pass your compliments on to the team that attended and I am sure the praise will be highly received.

Best wishes,
Fantastic Cleaners

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★★★★★

“Fantastic Cleaners ”

Written on: 04/05/2015 by rafingramenea (1 review written)

Generally I do not write reviews, I have a service or buy a product and expect it to perform or to be performed as stated on the box. But this cleaning service deserves this online review. The service was end of lease, moving out cleaning and it was a little messy, I am ashamed to say, however the team arrived and introduced them selves so nicely and pleasantly and professionally that I felt completely able to trust them and my first feelings where correct, because they did a wonderful job… Read Full Review

Fantasticcleaners's Response to rafingramenea's Review

Written on: 04/05/2015

Dear rafingramenea,

We appreciate that our customers have very busy schedules and full lives and we are doubly happy to have prompted you to review our services and to have gained your trust and eased your stress whilst you were moving home.

Thank you for complimenting our teams professionalism, we will be sure to pass your comments along and the remarks will really be appreciated.

Best wishes,
Fantastic Cleaners

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★★★★★

“Good Cleaners”

Written on: 22/04/2015 by qoWhittaker23 (1 review written)

Good cleaners, friendly, hard-working, and did exactly what I expected. … Read Full Review

Fantasticcleaners's Comment

Written on: 04/05/2015

Dear goWhittaker23,

Thank you for your review.

We appreciate all positive comments and will be sure to pass your good words onto our cleaning teams, this will spur them on to clean at the highest level.

Best wishes,
Fantastic Cleaners

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★★★★★

“* * * * Impressed with these cleaners * * * * ”

Written on: 17/04/2015 by ImpressChristine (1 review written)

I had used a few cleaning companies in London, then used these guys and I am very impressed with their whole company, from beginning to end. They did a great job and I am so pleased with my cleaned flat. I am going to recommend them to my friends and family for sure… Read Full Review

Fantasticcleaners's Response to ImpressChristine's Review

Written on: 21/04/2015

Hi,

We really appreciate your positive review of our cleaning service, and we hope to hear from you the next time you're in need of anything we can help you out with on the domestic cleaning front.

Thank you also for your recommendations.

Best wishes,
Fantastic Cleaners

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★★★★★

“ Do you need your rubbish gone”

Written on: 14/04/2015 by KimUnited (1 review written)

It's a service you don't need so often, rubbish removal, it's easily accumulated over the years and when you get around to having a really good clear out it's just amazing what you find to throw away. Over the recent long weekend we went crazy and sorted through the garage and flat to find clothes, shoes, toys, old paint, broken appliances that are never going to be repaired, juice squeezers we will never use, old papers and magazines, glass, such a waste honestly we were astonished by how… Read Full Review

Fantasticcleaners's Response to KimUnited's Review

Written on: 15/04/2015

Dear KimUnited,

Thank you very much for the review of our service.
As a customer focused company, our operatives are trained to be careful and friendly with all our clients.
We can help with many more services, please do check out our website.

Best wishes,
Fantastic Cleaners

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★★★★★

“Saved by the cleaner”

Written on: 06/04/2015 by WarnerBros (1 review written)

I was chuffed to bits to see how hard this cleaner worked it was really appreciated. Cleaning can be a thankless task and I do avoid cleaning at times, so to get such a good cleaner in response to my last minute request for help was amazing. Rest assured that if I have to book with a cleaner again I will definitely call Fantastic Cleaners again for sure. My Mum was so impressed with my freshly cleaned flat, I will be back as a repeat customer and recommend you to all my friends. … Read Full Review

Fantasticcleaners's Response to WarnerBros's Review

Written on: 07/04/2015

Dear WarnerBros,

We thank you for reviewing our One off cleaning service. It was our pleasure to help out and we hope to clean for you again in the future.

We do really appreciate your recommendation.

Best wishes,
Fantastic Cleaner

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★★★★★

“Happy dog = Happy owner”

Written on: 30/03/2015 by Gracie393 (1 review written)

Our Yorkshire terrier Benjamin is in a completely different humor after his Dog Walking Service. We have noticed also that he is no longer lethargic and unhappy, he has a renewed energy for life and it is totally because three times per week, when we are at work he is collected and walked for an hour in the local park where we take him. He gets to see all of his doggy buddies and run around with his walker. I think if you have a pet and you want the best care you can offer, then this service… Read Full Review

Fantasticcleaners's Response to Gracie393's Review

Written on: 01/04/2015

Dear Gracie393,

We loved your comments and our staff just adore looking after and walking Benji.

Best wishes,
Fantastic Cleaners

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★★★★★

“Absolutely brilliant job”

Written on: 26/03/2015 by maximumallan (1 review written)

'Fantastic' is definitely the first word that comes to mind when I saw the job the cleaners have done. Everything was just amazing and they interfered with me as little as possible. The property was sparkling in the end. And if I have to strain myself to think of anything to make a remark upon, it would be a little more knowledge on behalf of the staff. When I asked for something specific like if my sofa was suitable for steam cleaning, the operator couldn't tell me right away and I had to wait… Read Full Review

Fantasticcleaners's Response to maximumallan's Review

Written on: 01/04/2015

Dear Maximumallan,

It was our pleasure to have cleaned your property and we are pleased to see that you were delighted with our staff and happy with the service.

Best wishes,
Fantastic Cleaners

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★★★★★

“Amazing gardening service”

Written on: 18/03/2015 by Mckenzieb86 (1 review written)

I was so impressed from the gardeners who have come to our house. The backyard was a mess and was honestly not looked at for some years. That is until I've decided to redo it as a calm space with some flower beds and a lawn chair under the shades of the trees. Well, the guys did a really good job for the 4 hours they've been at our property and started off the project to a great start. They were polite, friendly and had the overall feel of a person who works with their mud-covered hands all… Read Full Review

Fantasticcleaners's Comment

Written on: 01/04/2015

Dear Mckenzieb86,

Thank you for your detailed review, we are pleased to have assisted with your gardening project. We wish that you have many happy hours relaxing in your newly designed calm space.

Best wishes,
Fantastic Cleaners

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★★★★★

“Brilliant service”

Written on: 09/03/2015 by pcOrr179 (1 review written)

The service was great from start to end and the staff were friendly and hard-working. I really liked how the property ended up after they've left. It was clean and dust-free… Read Full Review

Fantasticcleaners's Comment

Written on: 12/03/2015

Dear valued customer,

We would like to thank you for the kind, honest feedback. We are happy that you liked our work and we are ready to do it again when you need us.


Best wishes,
Fantastic Cleaners

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★★★★★

“The service was efficient and professionally done. I...”

Written on: 04/03/2015 by Melinda.Meador (1 review written)

The service was efficient and professionally done. I liked the staff and they were of great help, providing us with a nice, clean home afterwards. The price was also good, maybe a little over the top but definitely worth it… Read Full Review

Fantasticcleaners's Response to Melinda.Meador's Review

Written on: 05/03/2015

Hello,

We appreciate you taking the time to rate our service. Thank you for the kind words as well, we hope we can do business again in the future.


Best wishes,
Fantastic Cleaners

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★★★★☆

“Impressive service.”

Written on: 26/02/2015 by Mitchellri460 (1 review written)

I think I've struck a really good deal with Fantastic Cleaners. I managed to get the flat cleaned for under a hundred which is a pretty good deal in my book. Two cleaners came, looking sharp in their Fantastic shirts. One of them seemed a bit sulky but I understand him completely - it was a morning job. They looked around and confirmed with me what needed to be done and as there were slight differences between what I've told the sales agent and what they were ready to do, I had to lead them all… Read Full Review

Fantasticcleaners's Comment

Written on: 05/03/2015

Dear valued customer,

Thank you very much for the kind words and slight remarks of our service. As a customer focused company, our cleaners are trained to be careful and absolutely discreet with our clients' property and personal possessions.

We apologise for this slight mishap and we do hope it will not interfere with our partnership. You are more than welcome to give us a call when you need another service and our team will be ready to prove themselves again as real professionals.


Best wishes,
Fantastic Cleaners

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Fantasticcleaners's Comment

Written on: 05/03/2015

Dear valued customer,

Thank you very much for the kind words and slight remarks of our service. As a customer focused company, our cleaners are trained to be careful and absolutely discreet with our clients' property and personal possessions.

We apologise for this slight mishap and we do hope it will not interfere with our partnership. You are more than welcome to give us a call when you need another service and our team will be ready to prove themselves again as real professionals.


Best wishes,
Fantastic Cleaners

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★★★★★

“Our regular cleaner is truly Fantastic.”

Written on: 21/02/2015 by Alannaw440 (1 review written)

I love our regular cleaner. She has been coming to our place for two years now, I think. We've built some serious trust with her and she knows exactly what I want done and does it professionally. She also respects our privacy and knows where not to meddle. She's a cheerful woman and I think we've already grown familiar and fond of each other. There's this note here, on this site telling me I'm not supposed to mention names of staff members so I should respect that. However, she knows we love… Read Full Review

Fantasticcleaners's Comment

Written on: 05/03/2015

Dear valued customer,

We are glad that we have performed well through those two years and we hope to have many more together in our partnership. It is our sole purpose to satisfy our customers' needs and we are elated to have managed to impress you.

As a professional cleaning firm, we value our staff as much as our customers so rest assured that the aforementioned cleaner will receive your nice comments of her work.

Best wishes,
Fantastic Cleaners

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Fantasticcleaners's Comment

Written on: 05/03/2015

Dear valued customer,

We are glad that we have performed well through those two years and we hope to have many more together in our partnership. It is our sole purpose to satisfy our customers' needs and we are elated to have managed to impress you.

As a professional cleaning firm, we value our staff as much as our customers so rest assured that the aforementioned cleaner will receive your nice comments of her work.

Best wishes,
Fantastic Cleaners

Reply to this comment

Fantasticcleaners's Comment

Written on: 05/03/2015

Dear valued customer,

We are glad that we have performed well through those two years and we hope to have many more together in our partnership. It is our sole purpose to satisfy our customers' needs and we are elated to have managed to impress you.

As a professional cleaning firm, we value our staff as much as our customers so rest assured that the aforementioned cleaner will receive your nice comments of her work.

Best wishes,
Fantastic Cleaners

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★★★★★

“Efficient team”

Written on: 16/02/2015 by Freddie__ (1 review written)

Fantastic Cleaners are my first choice cleaning firm from now on. I really enjoyed working with them. The team is really hard-working and would do anything to satisfy my requests. They are obviously foreigners and some of the people that called me had terrible accents but that did not prevent them from working like a well-oiled machine. The cleaning team on site was polite, efficient and stayed 4 hours at he property. The quality standards of the job done were as promised and I could literally… Read Full Review

Fantasticcleaners's Response to Freddie__'s Review

Written on: 20/02/2015

Hello Freddie,

Thank you for the nice words and remarks provided. We do try to organise our household services with as little interference from the customer as possible and that is why our cleaners are often on the phone, contacting our office for more details.

You can contact us 24/7 if you have any other jobs around the house for us. We would be happy to help.

Best wishes,
Fantastic Cleaners

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★★★★★

“Fantastic carpet cleaning”

Written on: 12/02/2015 by SebastianR (1 review written)

The hot water extraction method was really powerful and the carpet was definitely fresher after the service. The chap came on time, had a friendly attitude and did a professional job… Read Full Review

Fantasticcleaners's Response to SebastianR's Review

Written on: 20/02/2015

Hi there Sebastian,

Thank you for the nice, clear feedback. We are really proud of our steam carpet cleaning service and we hope we can do business again with you in the future.

Best wishes,
Fantastic Cleaners

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★★★★★

“I had a quick chat with one of them Fantastic agents....”

Written on: 10/02/2015 by BrockChristie (1 review written)

I had a quick chat with one of them Fantastic agents. She helped me quite a lot with the booking and suggested two cleaners for 3 hours each. I also wanted them to deep clean the oven but apparently that had to be booked separately as the cleaning ladies were not equipped properly to do an oven cleaning... or something like that, I didn't really understood. Anyway, the whole thing did not cost that much and they promised to be punctual. I was quite satisfied with the service, all three… Read Full Review

Fantasticcleaners's Comment

Written on: 11/02/2015

Dear valued customer,

Just a quick note to say thank you for your review of our services.
At Fantastic Services we are all very glad to know that we have yet another satisfied customer. Knowing we have done a good job spurs us on to keep performing and at the top of our game.

Feel free to contact us for any household job you might need taken care of.

Best wishes,
Fantastic Cleaners

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★★★★★

“Great carpet cleaning.”

Written on: 04/02/2015 by PattyFOS (1 review written)

The carpet guy they sent was punctual and did a great job. The price was good and we even had Scotchgard applied for several quid more. Carpets were like new… Read Full Review

Fantasticcleaners's Response to PattyFOS's Review

Written on: 11/02/2015

Dear valued customer,

Thank you for your straight, honest feedback. We appreciate your nice words and will let the team know how well they have done the job.

Feel free to contact us for any household job you might need taken care of.

Best wishes,
Fantastic Cleaners

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★★★★★

“My amazing experience with Fantatsic Cleaners”

Written on: 31/01/2015 by TuckerStokes (1 review written)

A few days back we had these cleaners at our place. There were three of them as the job was pretty big, I wanted the place to sparkle and not a speck of dust to be floating in the air. Booking was easy and they were about to send the cleaners after just a day. They came with a car, unloaded all they equipment, looked around and warned me that the booked hours might not be enough for them to finish everything. Well, I told them just to start and we'll see where it goes. They worked well, at a… Read Full Review

Fantasticcleaners's Comment

Written on: 31/01/2015

Dear valued customer,

Thank you for taking the time to write to us. We know how busy most of our customers are so we really appreciate it.

We're so glad to hear that you were happy with the work we did. We'll pass on your comments to the team, they do work hard so we like to remind them they're appreciated!

We hope to hear from you the next time you're in need of anything we can help you out with. And remember, no job is too big for us.

Best wishes,
Fantastic Cleaners

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★★★★★

“Reliable deep clean service”

Written on: 27/01/2015 by PaytenRuiz478 (1 review written)

We had a special occasion and I've decided to have the luxury of booking someone to clean the place thoroughly. I called their line and the sales agent asked me to order my priorities so he could suggest a number of hours. Our place is not very spacious but I really wanted it to shine so when he suggested 2 cleaners for 4 hours, I amiably accepted. The team came the next day, got a quick look around and said that they'd do everything they could for the hours. By the end of the appointment it… Read Full Review

Fantasticcleaners's Comment

Written on: 30/01/2015

Dear valued customer,

We thank you for the most honest feedback. As a customer focused company, our only goad is to please the client's wishes and priorities. However, the estimate over the phone is an approximate value and on some occasions the cleaners finish up sooner than the estimated time or need a few more minutes to cover every area, like in your case.

We are happy that you liked the end results and hope that we can do business again in the future.

Best wishes,
Fantastic Cleaners

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