Avoid like a plague

★☆☆☆☆
1 / 5
0% of users recommend this
  • Value For Money

Taylormae's review of Office Christmas www.officechristmas.co.uk

★☆☆☆☆

“Avoid like a plague”

Written on: 15/12/2011 by Taylormae (1 review written)

Staff is un helpful/rude and take weeks to answer simple questions. I will be arranging our future parties myself as it's less stressful. When I wrote to them directly to complain that their service needed improving and that I would like my queries answered not even a polite aplogy was offered and a refund was refused. Menu selections were lost or mis placed along with table plans. I was on several ocassions addressed by the wrong name- again with no apology.

Avoid them if you can as it has been a battle ever since booking.

  • Value For Money

Alasdairadam13's Response to Taylormae's Review

Written on: 10/06/2015

Menu selections lost or misplaced?

Im sorry but I cant accept this as a geniune review since we have an award winning on line menu selection tool that cannot be lost of misplaced and works perfectly. It is the main reson people used us. Unfortunately some clients do not use the menu choice tool till a day or so before teh event and expect the venue to have everything they want and complain afterwards, we ask clearly menue choices are completed two weeks before the event and chase all clients who havent done this.

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