Written on: 15/12/2011 by Taylormae (1 review written)
Staff is un helpful/rude and take weeks to answer simple questions. I will be arranging our future parties myself as it's less stressful. When I wrote to them directly to complain that their service needed improving and that I would like my queries answered not even a polite aplogy was offered and a refund was refused. Menu selections were lost or mis placed along with table plans. I was on several ocassions addressed by the wrong name- again with no apology.
Avoid them if you can as it has been a battle ever since booking.
" The worse service ever " Read More
" Very disappointing " Read More
" Unreliable booking system " Read More
" They Cancelled our Party " Read More
" From the minute their crew landed in Monaco, they were polite, prof... " Read More