Terrible customer service

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Ihampers.co.uk Xmas Hampers
★☆☆☆☆
1.4
10.0% of users recommend this

Nix2390's review of Ihampers.co.uk Xmas Hampers

“Terrible customer service”

★☆☆☆☆

written by Nix2390 on 26/01/2015

I chose a specific date for the hamper to be delivered, which was several days before the recipients were due to travel down south for Christmas. The item was not delivered on this date and I received no notification of the delay. The recipients left a couple of days later and there was still no sign of the parcel. When I tried to call iHampers I just got voicemail so I left a message asking someone to call me back but no-one did. They also ignored all my emails. The gift was eventually delivered and, as the recipients had already left, iHampers deposited it in the back garden!

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