Placed order on the 1st April to be delivered on the Friday by Royal Mail who apparently do not deliver on Bank holidays or weekends, Hampergifts emailed me to offer the Thursday delivery without explaining the reason, tried to contact them when the order wasn't delivered but they were closed throughout the Easter holidays even though they sell hampers. They contacted me on the Tuesdays to ask if I wanted the order delivered, I did and it arrived the next day, 7 days after the order was placed. As for the chocolate, NOT a great quality. I contacted them in regards to their communications skills.

I received the golden tower delux as a gift. Whilst the packaging was impressive the contents inside were nothing but awful. I would estimate that the contents inside would cost approximately 10 pounds, if that. Poor quality chocolates which had already started to get a white glaze as if they were years old. The flapjack said use by March 2015 (whilst the label on the outside packaging said use by May 2015). The boxes themselves although looking good also smelt damp. You could easily buy the boxes and ribbon yourself and fill them with luxurious items rather than the rubbish provided here.

For Christmas we ordered a luxury food tower as a special thank you for a friend who has helped us out in very difficult family circumstances. We were disappointed when it transpired a much smaller hamper had arrived for them. Although this was a mistake made by hampergifts, we called the company straightaway and they were very professional, polite and apologetic and sent the right gift as a priority. Mistakes do sometimes happen and it was refreshing to deal with a company which genuinely seems to care about the customer. Now the right hamper has arrived our friend is delighted!

received on the day required, looks gorgeous, cannot open as it is a gift for someone, hope my husband had made a note so that he can treat me in the future.Would describe this as a fantastic frivolous gift

My Christmas Surprise hamper arrived safely (am) today. You have exceeded my expectations in every way. Your web site is the easiest to navigate, exceptional quality which extends through to the product. The hamper looks to be very good value for the money and it will make a superb gift for my partners son and wife. The teddy will be for their little girl. Thanks also for the "easy" to use tracking system, which I think is a valuable tool for us customers. Well done all round and a big "Thank You"

I ordered a tower hamper and was very pleased with it when it arrived. Beautifully presented and arrived on the date requested. Everyone was amazed with the hamper and I have re-ordered on another occasion and received the same excellent service.

The website is very easy to use and intuitive. What i really like is that at every step in hte process you are sent a mail to let you know what is happenning, so no guesswork. The staff are very attentive and get back to you on queries very fast. Thanks again. Alex.

from website to delivery, can't find fault. website easy to use, pricing structure easy to use, ordering could not be easier, delivery on time no bother easy to track. hamper/gift excellent value, loads of choice, very happy. ideal gift for the ward I was on, staff can share and pass around the departments within the ward. Staff were wonderful want to thank them all. I loved this special idea works well for me. what a marvelous idea as not everyone likes biscuits or chocolates great way to please everybody. there was nothing I did not like.

Mmmmmmmmmm chocolates to die for, chocolate heaven, each box full of surprises, the best chocolate diet I have ever known, I tell the world about Hamper Gifts and if anyone wants to go to choccy heaven your company is the direction I send them in. Keep going and even when I leave this mortal earth I want them delivered to me in heaven. I have spoken with the chocolate angel and she will deliver.........!!! Have a collection of your miniature toys all watching me eat your delicious chocolates. Dark chocolate, milk chocolate, white chocolate. Love love love them When I go to the website I head for the chocolate towers, beautifully described, beautifully displayed and always find what I an looking for. My mother gets a tower for her birthday, for Christmas, for Mother's Day and any other occasion that I can think of. Any complaints only would like the postage and packing to be cheaper. I love your company and your quality and every box is a new discovery. I LOVE HAMPER GIFTS give me more more more more. So more new tower colours please, always sending them........

The ordering was very easy, with clear step by step completion. It was helpful to be able to select the date of delivery. The receipitent was very happy and said it was the best hamper they had ever received! Thank you,