Great outcome after bad start!

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uksister's review of Cityfruits.com www.cityfruits.com

★★★★☆
Cityfruits.com www.cityfruits.com

“Great outcome after bad start!”

Written on: 22/05/2013 by uksister (1 review written)

Brother in SA ordered muffins for Mothers Day, but none arrived for Mum in England.
He got in touch with Cityfruits in Jo'Burg and eventually they were delivered a week later but upon
examination they were very battered looking.
I, the sister in England, phoned Cityfruits on their London number and a Mr.Shah said they would
despatch a fresh batch. They arrived Tuesday, as promised, in immaculate condition, beautifully
presented in a tissue lined box.
Great outcome - yes it would have been nice to get it right first time, but congrats for sorting out
problem so swiftly.

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Sabrother's Response to uksister's Review

Written on: 23/05/2013

The service provider in SA was Net Florist. I received no response to my email sent to their care-line. I had to make repeated calls from my mobile phone to try get any form of information regarding the delivery. I have had no apology or further communication and i was very disappointed with the way they handled the whole thing. (Brother)

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