Is not black - it's brown - not suitable for jet black hair!

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Guest's review of Pharmacy2U www.pharmacy2u.co.uk

“Is not black - it's brown - not suitable for jet black...”

Written on: 12/09/2011

Having jet black hair, i needed a dry shampoo that didn't leave the tell-tale grey dusty look. Having searched high and low, i was delighted when i finally found Batiste dry shampoo in black on this website. The image said quite clearly that it was for black hair so I immediately ordered 2 tins. The product that arrived was for dark or brown hair - not black as advertised. This explains why no one else sells it in black - it doesn't exist! This was really misleading - i could have bought this for £2 from boots, superdrug, lloyds etc. I feel tricked and i won't be using your website again.

  • Batiste coulered dry shampoo black - 2 tins - £9.05 inc delivery

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Julieatp2U's Comment

Written on: 21/11/2011

Dear Sir / Madam

I would like to offer a full refund for the Batiste dry shampoo you purchased. Can you please contact customercare@pharmacy2u.co.uk or call 0113 265 0222 to arrange the refund.
I would also like to offer my sincere apologies for any misunderstanding, & inconvenience caused.

Regards
Julie

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