Poor customer service

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  • Quality of service

  • Layout of shop

  • Value For Money

Guest's review of Holland and Barrett

★★☆☆☆

“Poor customer service”

Written on: 15/06/2014

I have used Holland and Barrett several times over the past 2 years and have found that the staff really need to improve their people skills. The two stores I have used are at Cribbs Causeway Bristol and Yate.
The staff appear unfriendly, uncommunicative, unsmiling and disinterested.Perhaps H&B need to train their staff to be more people friendly.

  • Cribbs Causeway Bristol

    Branch Visited

  • Quality of service

  • Layout of shop

  • Value For Money

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Shopdirect's Comment

Written on: 04/11/2015

I agree, the staff are very hit and miss, depends on which store you go to.

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Shopdirect's Comment

Written on: 04/11/2015

I agree, the staff are very hit and miss, depends on which store you go to.

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