Take your money, dont deliver items & ignore contact

Click here if this is your business
★★★☆☆
2.9
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47.0% of users recommend this

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Chandler270's review of Express Chemist www.expresschemist.co.uk

“Take your money, dont deliver items and ignore contact”

★☆☆☆☆

written by Chandler270 on 20/03/2015

I came across expresschemist.co.uk whilst looking to buy health goods online, it stated good delivery times 1-2 days to be exact. I went ahead and spent £40 on their site, however after 7 days and no contact or delivery I sent an email to ensure that my order was being processed, I received no reply. The money had been taken from my account though so in the next 4 days I sent more emails, tried phoning but no answer, I even resorted to tweeting them through twitter and messaging on facebook. Still no reply. I have now had to open a dispute with them through paypal (luckily I purchased the items through paypal). I dont mind items being delayed or even going missing, but to completely ignore me is disgusting customer service. DO NOT PURCHASE THROUGH EXPRESS CHEMIST.

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