e.surv Chartered Surveyors Reviews

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e.surv Chartered Surveyors

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Latest Reviews

★★★★★

“Bungalow Survey”

Written on: 26/08/2014 by 215Williamson (1 review written)

Quick response to request for a survey, online review plus letter with detailed points and pictures. Offer of follow up help and advice if needed excellent service would pass on number to friends and family… Read Full Review

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★★★☆☆

“Meets mortgage requirement”

Written on: 23/08/2014 by DavidC123 (1 review written)

The survey met the requirement for the building society. It was a number of pre determined phrases put in at the appropriate points in order to cover the surveyor should anything go wrong. It did not give an easy method of determining if there was anything major wrong with the property or how serious the points picked up actually were. These issues were explained by the surveyor during the follow up telephone call and in my case there were no serious issues but that was not the way the report… Read Full Review

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★★★★★

“Don't know what this is!!”

Written on: 14/08/2014 by Nondon (1 review written)

Being so far away from the property I wish to buy is always a worry however this company made the arrangments very easy, when I encountered a problem with my purchase, the company assured me that this could and would be resolved . I am unable to give any reason what I did'nt like about it because their is no reason. There are many areas in the report that I do not understand or can relate to me and my purchase but my solicitor explained the report in a covering letter… Read Full Review

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★★★★★

“Salvensen Kirkland rd wigton”

Written on: 11/08/2014 by bridgingary1 (1 review written)

Bridgin Grant-Osgood BOOKING CONFIRMATION: ZH516185 Mortgage Broker selected a valuation survey only. i spoke with eserv and got it upgraded to homebuyer very easily. Survey was issued 4/8/14 and survey was complete and upload with the broker 7/8/14. Everyone i spoke with was poilte and ver helpful. Will definitely use eserv again. Thanks for everything… Read Full Review

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★★★☆☆

“Errors cost time and money”

Written on: 10/08/2014

ZH419147 My survey report was sent in good time and was detailed. However, when the MV report was sent to the mortgage lender, a box was ticked in error stating that the house was at risk of mundic. This caused many days of frustration trying to sort this out. As most people in the country dealing with property know, mundic was only used in Devon and Cornwall and I was buying a house in Cumbria. This box had been ticked in error and this careless mistake caused a lot of aggravation and delay… Read Full Review

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★★★★☆

“Efficient and courteous setvice”

Written on: 07/08/2014 by Missusb2b (1 review written)

We were contacted very promptly but unfortunately missed 2 calls. The survey of the house we're buying had already been booked by the time we called back (only 36 hours later) and because we wanted to upgrade to a home buyers report the appointment had to be rearranged. We were a little worried this may have inconvenienced our sellers but the appointment was rearranged for later the same week so we presume not. Started to wonder when the report would be received 5 working days after survey date… Read Full Review

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★★★★★

“Great Service”

Written on: 07/08/2014 by fxAlexander211 (1 review written)

e.surv recommended by SANTANDER BANK. They did very good job and i m very happy with the services and customer support. Timing are very good spot on. I will refers to my other friends as well… Read Full Review

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★★★★★

“Review of house survey”

Written on: 01/08/2014

We found the whole process a lot easier than we expected, dealing with extremely competent and friendly staff who managed the survey very efficiently, email correspondence was concise and expeditious… Read Full Review

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★★★★★

“REVIEW OF FULL BUILDING SURVEY SERVICE”

Written on: 28/07/2014 by debbiemidson-brown (1 review written)

I was impressed with the speed with which I was contacted after requesting a full building survey rather than a home buyers. I was contacted the very next working day and was provided with brief details of the process that would follow. The date was finalised for the survey to take place one week after the initial call. Text messages to myself kept me in the loop and up todate with dates etc. The surveyor arrived on time. I was provided with anothe text message 7 days (5 working days) after the… Read Full Review

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★★★★★

“Reassuring, prompt, professional”

Written on: 18/07/2014 by 185Jones (1 review written)

I had a really good experience with E.Surv. They organised a survey promptly (within a week of my mortgage provided commissioning them). I was a little concerned about how the valuation would go, and when I rang the office a few days prior tot he survey, I asked whether I would be able to speak with the surveyor before he looked at the property. The surveyor rang me that evening and really put my mind at rest about the whole process. I think he really went above and beyond in his duties here… Read Full Review

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★★★★★

“Property survey ZH466813. Fiona Baldasera 4 Ashill court ”

Written on: 09/07/2014 by Baldasera (1 review written)

Making arrangements to have the property survey carried out was a simple procedure. I was telephoned & we discussed different types of survey & once I'd been sent relevant info, booking in the date was straightforward. Payment taken by card over the phone & a date was set. Full report sent back to me within 3 working days. Fantastic. A full & comprehensive report. I would definitely recommend E.serv chartered surveyors to friends & family… Read Full Review

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★★★★☆

“E-surv review June 2014 ”

Written on: 07/07/2014

I dealt with pleasant efficient individuals who were able to accomodate our requirements for a more extensive survey than was offered in my mortgage package reasonably quickly, despite the pressure on time slot availability. Obviously we had to pay the additional for this higher level of survey but we were aware of this from the start so it was not an issue. Compared to dealing with other ''professionals'' in the conveyancing world E-surv were very professional. What I didn't like? It seemed… Read Full Review

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★★★★☆

“Quick Homebuyers Survey ”

Written on: 05/07/2014

Took a while for the office staff to arrange a date. I even had to get the estate agent to chase them up. After that all ran smoothly and the survey report was completed promptly. The surveyor called the night before the survey and was happy to take phone calls afterwards. He was very efficient and helpful. Thank you… Read Full Review

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★★★★★

“Happy House Hunted!”

Written on: 04/07/2014 by GazGriff (1 review written)

The home buyers report we had done was brilliant! It was very thorough and very clear to understand. The rapid response and service by e.surve was second to none and I would recommend them to anyone!… Read Full Review

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★★★★★

“Great Survey”

Written on: 04/07/2014 by tlongmore (1 review written)

Survey, service and overall approach was very good. Only issue was that it took the full 5 working days to come through plus one more. Otherwise I would recommend. Thomas Longmore… Read Full Review

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★★★★★

“GREAT SERVICE”

Written on: 02/07/2014 by Toni13 (1 review written)

He assisted me in upgrading my survey to a homebuyers report, he has been extremely helpful and provided me with a great service even though my survey was instructed via the bank. Would recommend to anyone. ref ZH435032… Read Full Review

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★★★★★

“Survey superstars”

Written on: 28/06/2014 by Cosenior26 (1 review written)

Due to our circumstances we where hoping for a quick but thorough survey with a friendly, contactable team, to help us speed up our house purchase, e.surv are certainly that! We hope all further customers have the same experience we had… Read Full Review

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★★★★☆

“CASE REFERENCE: ZH436965”

Written on: 26/06/2014 by AnnabelMcKenzie362 (1 review written)

Quickly respond to the inquiry. Friendly customer service. The survey was conducted on Monday and I got the report on Thursday. Helpful information listed in the report with reasonable details and proofs. CASE REFERENCE: ZH436965… Read Full Review

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★★★★☆

“The officer carried out the work to the best of...”

Written on: 24/06/2014 by Smith339 (1 review written)

The officer carried out the work to the best of knowledge, this the first time I'll doneva build servey. He checked in detail and let me know of his finds… Read Full Review

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★★★★★

“Inspect non conventional house”

Written on: 20/06/2014 by Roseair (1 review written)

though our house could at be best described as a caravan without wheels (quoting our inspector)- being a metal framed house with a flat roof, the report was thorough and revealed all sorts of things we didnt really like but suspected were going to be a problem annyway. the report focused our attention on potentiially danterous wiring and almost useless heating. the possibility that the metal frame could be rusting away was not comforting but that is the reason we had the inspection done - so we… Read Full Review

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