written by ClairePeck on 16/06/2016
Failed to show up for viewing with no explanation
When they did attend, they under valued our London property by £50,000, saying there were no comparable sales and undervalued the rental potential by 20%.
We went straight onto land registry and spoke to many local agents, found many comparatives and provided a contract showing we had rented the property out for 2 years way above their valuation, yet they said they won't review an appeal as it's not in their policy!
My advice to potential buyers is not to use them, who are only looking for your survey fees and up front costs, bad for innocent people who saved long and hard for their home.
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