Papa Johns Reviews - www.papajohns.co.uk

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★★☆☆☆
2.4 / 5
5
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  • Quality of service

  • Quality of food

  • Value For Money

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Papa Johns www.papajohns.co.uk

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Latest Reviews

★☆☆☆☆

“Disgusting customer service and nasty pizza”

Written on: 01/03/2015 by Sweeney_Todd (1 review written)

I ordered pizza for my children. An order at 6.55pm was finally delivered at 9.30pm, so you can imagine how hungry and tired the kids were. When it did finally arrive, the pizza was luke warm, the toppings scarce and the taste of the pizza was bland. I have complained to Head Office but, after 15 days, my complaint has been ignored. I have raised this on both the Papa John's Twitter and Facebook accounts, but instead of offering to resolve my complaint, Papa John's idea of customer service… Read Full Review

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★★★★☆

“Hot, fresh and tasty”

Written on: 10/01/2015 by MelinaMcDowell188 (1 review written)

Placed an order online and enjoyed hot freshly prepared pizza for dinner. Delivery was slighly longer than expected, just under 45 minutes… Read Full Review

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★★☆☆☆

“Bad customer service ”

Written on: 22/02/2014

The pizza was from papa jones was nice, however the experience I've had on 2 separate occasions is really upsetting. Il placed my order for 2 large pizzas, and cheesy garlic bread. The pizza took 30 minutes to arrive, witch I might add did arrive on time, however the delivery drivers car was park on the pavement blocking 2 driveways, upsetting the nabours wondering why they had head lights pointing inside there house. After giving the the money to the delivery man and receiving my pizzas, the… Read Full Review

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★★★★☆

“Papa Johns Colchester ”

Written on: 20/08/2013 by Rlboro (6 reviews written)

Papa Johns is a franchise so maybe quality varies but the new Colchester Papa Johns pizza is great. The base is slightly breadier than Dominoes but not as much as Pizza Hut. They offer regular and thin bases and they say they do not use frozen ingredients. I am a big pizza fan as I eat at least 3 pizzas per week and Papa Johns is now my favourite so I definitely recommend it… Read Full Review

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★☆☆☆☆

“Rubbish Customer service and dishonest company”

Written on: 21/05/2013

There pizzas are not bad however not much different form other smaller chains. Many time they forget the sauce and will tell you ok i'll come and give it to you now and they never do. They give you reward points, however when you go to use them they cancel your order and tell you to ring the branch. As the offer you can only use the rewards online there isn't much you can do about it. Spoke to customer service and they said well your rewards have expired now, next time use them in time. I… Read Full Review

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