Bad customer service

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Papa Johns www.papajohns.co.uk
★★★☆☆
2.9
From 9 reviews
56.0% of users recommend this

  • Quality of service

  • Quality of food

  • Value For Money

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Guest's review of Papa Johns www.papajohns.co.uk

“Bad customer service ”

★★☆☆☆

written by on 22/02/2014

The pizza was from papa jones was nice, however the experience I've had on 2 separate occasions is really upsetting. Il placed my order for 2 large pizzas, and cheesy garlic bread. The pizza took 30 minutes to arrive, witch I might add did arrive on time, however the delivery drivers car was park on the pavement blocking 2 driveways, upsetting the nabours wondering why they had head lights pointing inside there house.
After giving the the money to the delivery man and receiving my pizzas, the delivery man was comfused when I asked for my change. His response was ohh you want your change ?
I've been to both dominos and pizza and have never had this issue. It's outrageous to think it's ok to just walk away knowing you havnt given the change back to the customer.
This will be the last last time I place an order to papa johns pizza.

  • Papa johns west wickham

    Restaurant name & location

  • Once a month

    How often do you eat here?

  • Quality of service

  • Quality of food

  • Value For Money

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