written by Austin311 on 18/05/2017
We went to the store at 700 10th street in Williamsburg KY on May 10, 2017 at 12:04 p.m. I had ordered a chocolate shake and the ice cream machine was broken. We have stopped at this Mc Donald's 3 times in the past year. My husband and I live in Knoxville, TN and we travel to Indiana about three times a year and we like to stop at this Mc Donald's in Williamsburg.
My husband asked one of the employees about this machine being out of order and she said there was another employee that had started cleaning this machine in the morning and was still cleaning it at 12:04p.m. My husband and I find this unacceptable
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