Written on: 23/07/2011
Having visited on many occasions, decided to try a Christmas Day looked like good value for money, booked and chose menu months in advance, requested wheelchair access as daughter had broken pelvis from car accident. 7 people in total. Arrived and had to wait 35 minutes in bar for table, finally called to table 3-4 stairs to get up, so had to abandon wheelchair and help her hop up 3-4 stairs, so not too impressed. Food was slow to arrive and luke warm, starters were not correct but they insisted they had a list of what we ordered but wouldnt show us, main meal ok, but deserts were incorrect as 2 people ended up with icecream, which they hadn't ordered. So we think they had ran out of christmas pudding. Staff were stressed and quite abrupt over the food we had ordered. We checked when we got home and this confirmed we had not received what we had ordered.