Written on: 21/07/2013
Booking fine! However served pepsi instead of coc though specifically said no pepsi. Dirty cup for tea also cup but no pot of tea!!
Side salads contained black and brown rotting lettuce. Slow service with grumpy,totally indifferent waitress. Table extremely ++++ slow to be cleared. Yet for most of our meal we were the only people in the conservatory part of the restaurant.
One manager started to defend the chef and the quality of the salad however thanks to a second male manager we received an apology and no charge for the meals.
We have been to this beefeater for 30 + years. Until probably the last year we have had no complaints. However on our previous visit we were served disgusting vegetables with old old broccoli and hard browning carrots - even our replacement veg were the same. Something has changed dramatically. Does the food preparation meet Food Hygiene standards Will not be going back