Appalling Service

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NS&I Direct ISA
★☆☆☆☆
1.4
From 40 reviews
10.0% of users recommend this

  • Customer Service

  • Value For Money

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Guest's review of NS&I Direct ISA

“Appalling Service”

★☆☆☆☆

written by on 01/02/2014

Responses are generally via irrelevant templates, staff are rude, arrogant and dismissive.

Frequent breaches of data protection (sending sensitive data to wrong addresses) are not rectified.

They simply - from a service perspective - do not know what they are doing. Swathes of unqualified and uneducated masses staffing the Glasow support centre.

AVOID, AVOID, AVOID. Put your money into a competent organisation.

  • Customer Service

  • Value For Money

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