Totaly different product then on the picture on their www

The Rug Seller Reviews - therugseller.co.uk
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internaldeco's review of The Rug Seller Reviews - therugseller.co.uk

“Totaly different product then on the picture on their www”

★☆☆☆☆

written by internaldeco on 18/02/2013

I recived the rug and I have to say that colors are nothing like the picture on their www.I did enquire before ordering about colors matching the exact product and I was reassured that is the case. Sales ware everything but helpfull. They still claiming its the same colors. Just making you feel silly really. They did not accept and responability for misleading. I fould they way of corespondece quite rude too. Better go for some other rug seller

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Lochaberlass's Response to internaldeco's Review

Written on: 17/10/2013

16/10/2013
Have had a similar problem.They sent the wrong rug and will not accept this is their fault not mine!! Customer service is dreadful and they insist i send back the "wrong" rug at my expense to either get a refund or the original order ! I am fighting them all the way.Have taken case to Paypal as i have not got what i ordered. BEWARE

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