Fantastic Customer Service...Polite & very helpful.

Click here if this is your business
3.7 / 5
69% of users recommend this
Click here if this is your business
  • Value For Money

Guest's review of Rug Bugs -


“Fantastic Customer Service...Polite and very helpful.”

Written on: 24/09/2011

I was looking for a rug as we have just finished decoration our bedroom. The one that I found was a bit to expensive, I rang rug bugs to see if they had anything cheaper. They took my email and within 2 hours they had sent me images of 5 rugs which were similar but slightly cheaper.

I chose my favourite and called and ordered it over the phone. I received an order confirmation by email and a delivery estimate which was 3-5 working days. After 2 days I got a call to say my rug was ready for delivery and I could have it tomorrow. The rug arrived the next day as promised so I was very happy.

I am usually nervous when buying things on the internet but this experience with the guys at rug bugs has changed my mind. I will definitely be buying from them if I ever need another rug and will be happy to recommend them to anyone.

  • Rug


  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review