Floors Direct Ltd Reviews - www.floorsdirectltd.co.uk

Click here if this is your business
★★★☆☆
2.8 / 5
From 5 reviews
40% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Floors Direct Ltd - www.floorsdirectltd.co.uk - Ask a question now

Media Gallery for Floors Direct Ltd - www.floorsdirectltd.co.uk

Floors Direct Ltd - www.floorsdirectltd.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Damaged poor quality product no customer service”

Written on: 20/09/2014 by Ntrghes12 (1 review written)

DO NOT USE THIS COMPANY!!! Having ordered nearly £600 pounds of flooring on initial inspection the flooring seems ok. However after having been laid we realised there were small specks of white caught up within the laminate which made the floor look rubbish. On calling numerous time and emailing with pictures, Ifran rufused to answer any of my issues or even get back to me.....terrible customer service and very poor quality product....stay well clear!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Avoid”

Written on: 17/09/2014 by DamianMcDermott (1 review written)

They wilfully sent me one damaged pack in a shipment of 11, i.e. there was no external damage to the pallet and wrapping, and then refused to respond to an email with photograph of the damage (as requested by them) and three subsequent phone calls. Clearly they knew the planks could be used as cuts. As a previous reviewer has said the issue is their moral compass and the principle of customer service. They have neither. As a property developer and frequent buyer I will now go elsewhere and pay… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Avoid”

Written on: 02/09/2013

They promised us free underlay when we ordered and then simply didn't supply it, when we inquired as to why they were just not interested in talking to us. Its is not a great deal of money but if this is there moral compass I would just stay well clear… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Finally a caring store”

Written on: 28/01/2013 by Joseph15 (1 review written)

I got a great deal on this website...Floors Direct have a HUGE range of laminate flooring to choose from. they have some really good cheap laminate flooring and high quality branded stuff like quick step laminate floors. They also offer free delivery when you buy a certain amount which is what you need if your doing a living room and passage way. Fast delivery and Good Products....definitely recommended!!! :)))… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Laminate flooring Birmingham”

Written on: 20/09/2011

Floors Direct LTD have contacted Review Centre regarding the reviews published. Established in 2010 the company has 1 years experience in the laminate flooring business. Offering flooring services to clients throughout the local, national and international area. we provided the following phone number should you want to contact them directly: 0121 328 5391 … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Galipthomas's Comment

Written on: 28/01/2013

Order and delivery of samples was easy and quick and extremely helpful. I am glad I choose Floors Direct Midlands LTD and also with the service provided by them, as they have wide range of choice of laminate flooring I picked is amazing I liked it so much that when I buy a house in near future am gonna get the same flooring in there as well also it looked great after it was fitted, also have recommended one of my friend already cheers

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
overview