Floors Direct Ltd Reviews - www.floorsdirectltd.co.uk

★★★☆☆
2.7 / 5
3
33% of users recommend this
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Latest Reviews

★☆☆☆☆

“Don't touch this company with a barge pole. Fitted 28...”

Written on: 28/07/2015 by Mushypeas1 (1 review written)

Don't touch this company with a barge pole. Fitted 28 m2 to newly fitted kitchen and conservatory in January 2015 which has blown all over place and white blemishes have appeared all over. Floor has been cleaned as recommended and never had water left standing on it its just sub standard cheap crappie. I've emailed 4 times with pictures attached and rang company 30 plus times but no reply to emails and no management in ever. Have reported to the UK trading standards who are currently helping me… Read Full Review

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★★★★★

“Really pleased with our floor”

Written on: 16/02/2015 by Sarah_81 (1 review written)

I guess everyone has different experiences with damaged goods being delivered. i remember ordering tiles from another website and they came damaged 3 times so sometimes its down to luck. But i found Floors Direct easy and simple to deal with saving a lot of money. my order came perfect! I found the shade of laminate i was looking for almost half the price from anywhere else. i called them up for some help and suggestions between the two types i short listed and they gave me good impartial… Read Full Review

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★★☆☆☆

“Avoid”

Written on: 17/09/2014 by DamianMcDermott (1 review written)

They wilfully sent me one damaged pack in a shipment of 11, i.e. there was no external damage to the pallet and wrapping, and then refused to respond to an email with photograph of the damage (as requested by them) and three subsequent phone calls. Clearly they knew the planks could be used as cuts. The issue is their moral compass and the principle of customer service. They have neither. As a property developer and frequent buyer I will now go elsewhere and pay more, to ensure I can get the… Read Full Review

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