laminate flooring experience

Flooring Supplies www.flooringsupplies.co.uk
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Jimjim22's review of Flooring Supplies www.flooringsupplies.co.uk

“ laminate flooring experience ”

★☆☆☆☆

written by Jimjim22 on 12/08/2016

Hi
First of all the ordering that was okay all went well three packs of laminate flooring one pack of pipe covers some underlay and door threshold,what turned up three packs of laminate flooring The delivery driver said this happens all the time. I had to buy The underlay from somewhere else, after speaking to customer service they said I would get the door threshold and pipe covers in a couple of days, The door threshold turned up no pipe covers after speaking to customer services again the pipe covers turned up this morning but I'm still waiting on a refund for the underlay.

  • Laminate

    Type

  • Value For Money

Flooringsupplies.co.uk's Response to Jimjim22's Review

Written on: 12/08/2016

Hi,

Unfortunately Review Centre does not give us a reference number or full name to be able to investigate your order for you but this certainly sounds like a catalogue of errors and certainly not the level of customer service we pride ourselves on.

If you could contact the customer services manager as soon and possible they will do their best to put this right for you.

Kind regards

Melissa

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