Floor Mats Reviews - www.floormats.co.uk

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★★★★☆
3.6 / 5
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Latest Reviews

★★★★★

“Great Product”

Written on: 08/07/2014 by rileyf (1 review written)

This is our 2nd desk floor mat. The first was for my husband's desk and was so successful I purchased the 2nd for my desk. It sits well on the carpet, does not move, is unobtrusive and is a definite 'carpet' protector. My chair moves easily on it, it looks professional and the anti-static properties completes it effectiveness. A really great product. Thanks… Read Full Review

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★★★★★

“A Quality Product”

Written on: 08/07/2014 by DexterPower264 (1 review written)

We ordered 144 tiles to put down under a new childs climbing frame wanting the floor to be as safe as possible. We went for the thickest mat for added safety and have not been disappointed. They are a great product of superb quality. Easy to lay without need of an expert too. Kids have taken a few tumbles whilst playing and get up still enjoying themselves, no scratches or scrapes on hands and knees, just smiles on faces. That keeps a smile on my face too.  Well happy. … Read Full Review

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★☆☆☆☆

“Rubbish Misleading Website”

Written on: 19/06/2014 by Walkern2 (1 review written)

Not impressed, the website leads you to believe this is a professional outfit and nothing could be simpler. Think again..! no correspondence, no proof of logo, nothing, even after repeated emails and automated phone which never calls you back. floormats.co.uk is a German company operating illegally, have cancelled the order and if payment is taken i will personally fly out there and get my money back the good old fashioned way. AVOID FLOORMATS.CO.UK. You have been warned… Read Full Review

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★★★★★

“Very good floor mat”

Written on: 03/06/2014 by 308Myrick (1 review written)

I'm a wheelchair user and need a tough floormat to protect my carpet in a central hallway, which is a turning area. This needs a tough mat, and I destroyed the last mat within a few months.So far this one shows no signs of breaking up, so fingers crossed I'v found the right one.  If I have I'll be back for more, as my study one is succumbing to my load… Read Full Review

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★★★★★

“Very good product and excellent customer service!”

Written on: 27/05/2014 by leafypure898898 (1 review written)

I recently purchased some artifical grass matting, and I had many inquiries prior to my purchase. The customer service was very prompt in answering all of my questions and took their time helping me.I particularly like the fact that I was able to purchase a bespoke size.  I am currenty using as an indoor mat for water play. Fast delivery and great service!… Read Full Review

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★☆☆☆☆

“Poor Service, WontAccept Returns - German Company Not UK”

Written on: 21/05/2014 by PorterDonaldson175 (1 review written)

I ordered some carpets mats from this company and they were dispatched promptly. Upon arrival I noticed they were the wrong colour and tried to arrange a return I was told it would cost me £8.95 to return them. It is now two weeks later and I am still waiting for Parcel force to collect the items having enquired a number of times that they would arrive on a given day. Still no collection and I'm still stuck with these mats. Avoid at all cost, German company operating out of a fictitious UK… Read Full Review

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★★★★★

“Brillant Product!”

Written on: 16/05/2014 by 335Snow (1 review written)

I have painted wooden stairs and one of my dogs was having trouble climbing them. I didn’t want them carpeted so I came across these stair treads and I was very pleased with the result. They are extremely simple to install (just stick them), and they do not move around. My friend has also purschased some because their wooden stairs were too slippery for their toddler to climb. I would recommend this product to anyone. The delivery was very fast and the item was packaged very securely. Many… Read Full Review

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★★★★★

“Shouldn't work, but does!”

Written on: 15/05/2014 by 84Monaghan (1 review written)

I recently purchased the Translucent Gym Mat (extra thin)What impresses me is the fact that it looks like it shouldn't work. But, despite being so thin, it gives the floor underneath great protection from a heavy treadmill, it has good grip on both the floor below and for us when walking on it and best of all it is translucent enough that we can still see our new wooden floors through it so it isn't an eyesore like a bunch of Gian mats would be. Product was delivered very fast. Thanks! … Read Full Review

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★★★★★

“Very good product, reasonably priced!”

Written on: 09/05/2014 by bluezzzz (1 review written)

Very effective to stabilize washing machine and reduce transmitted vibration. Easy to cut to size if required with a Stanley knife as the company instructed. You really need to be quite strong to push the mounted machine back into its slot, as the mat held to our oak floor very well! The customer service was very hassle free and answered all my questions before I made a purchased. The delivery swiftly arrived after 3 days time and it was well packed. Great service and excellent high quality… Read Full Review

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★☆☆☆☆

“Rubbish quality & dont answer email / phone”

Written on: 03/04/2014 by BWJ777 (1 review written)

I bought one mat > good product, not the best, but fine. Then ordered another (black coir mat) it came 1 week later and was a brown one 'PAINTED' black on the top, not dyed but just painted, RUBBISH !!!! you can easily see the brown & it doesnt work as a mat. Now trying to get refund or the proper item..... reading the review here, may have to bin it & walk away from the £32 hmmmm… Read Full Review

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★★☆☆☆

“Poor , shoddy service”

Written on: 28/01/2014 by Debz23 (1 review written)

I ordered 3 mats from this company. My money was taken from my account. I had no contact from them to confirm that the order had been dispatched. I emailed them a few days later and was then told that one of the mats was no longer in stock. Unbelievable that they could take your money without checking that the product was in stock. Even more unbelievable that they wait for the customer to query where the order was before informing me of the status of this order. I was then told I could get a… Read Full Review

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★☆☆☆☆

“Exorbitant return costs - Poor Customer Service”

Written on: 17/01/2014

This is a German company mascarading under a .co.uk address and listing a UK address on their website. I purchased a dirtrapper mat, thinking it would match one I already had (purchased from an exhibition years ago). It didn't, it was much darker. It was dispatched from a German warehouse and in the depths of the T&Cs it says you have to return to the warehouse it was dispatched from. An £8.95 return cost for a mat that cost £19.25 is outrageous. They offer to arrange collection by… Read Full Review

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★★★★★

“ ”

Written on: 03/01/2014 by Ejb48 (1 review written)

Excellent range of mats to suite and fit any situation,quality of product top notch,online ordering system very efficient and user friendly. Delivered product arrives promptly and well packaged. Most important when there is a small problem customer services is there and resolves the issue in an efficient and friendly manner… Read Full Review

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★★★★★

“Floor Mats UK Review”

Written on: 17/12/2013 by thinkink (1 review written)

Ordering from Floor Mats UK online was very easy and took little time. The goods arrived within a couple of days and are of good quality and fit for the purpose that we required. We will buy from them again and would certainly recommend them. Buy with confidence!… Read Full Review

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★★★★★

“Floor mat protection from Computor chair.”

Written on: 14/10/2013 by ETMcC (1 review written)

here was a company that delivers exactly what you want. A choice of sizes and prices to match. Delivered in a short time and NOT FOLDED like some other I can mention. The fact it was delivered in a large flat cardboard package meant there were no creases to catch in the chair casters and crack. I reckon this mat will last a lot longer than the other two I have had which I bought from a large stationary retail outlet… Read Full Review

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★★★★★

“Great product great service”

Written on: 27/07/2013

I must say that we are over the moon with our new mat. As described this was exactly what we were looking for. The service we received was excellent, with no problems what so ever. We would recommend anyone!!… Read Full Review

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★★★☆☆

“Good product but poor customer experience”

Written on: 12/05/2013 by Tony17-London (1 review written)

I purchased some thick breathable rubber mats to line our cold cellar floor and lift wood etc up off the (occasionally damp) floor. A friend uses a similar thing in his garage and it looked smart, so I found what I wanted on Floormats.co.uk and put in an order. It's a reasonably-sized cellar, so it was 13 mats and the price of the order wasn't cheap either at £280. However, when it arrived, none of the connectors were included to prevent the mats from slipping. On its website it had said that… Read Full Review

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★★☆☆☆

“Be aware of the return prices!”

Written on: 02/04/2013 by damipa (1 review written)

I ordered 3 small stairs treads from floormats.co.uk. The quality was ok but I found them unusable as the depth of the treads was too small and it made the walking feel unsafe (as you step on the tread's edge). I wanted to return the product and that's when I figured out that the return address is to Germany and it would cost me at least 9 GBP to do that! As I paid 19 GBP initially, a return cost of almost 50% is not acceptable. When I told that to the customer service person I did not receive… Read Full Review

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★☆☆☆☆

“Rogue German trader flouting UK law”

Written on: 09/03/2013

I returned two unused office chair floormats to this company who deducted both delivery and return postage costs from my refund. This amounted to a clear breach of the Distance Selling Regulations 2000 covering internet trading, that requires the full purchase price to be refunded. Potential customers should note that this is a German company operating in the UK from a registered address that would appear to be that of an accountant's office, making any legal claim against them unenforceable… Read Full Review

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★☆☆☆☆

“www.floormats.co.uk misleading, innacurate, bad quality”

Written on: 31/01/2013

I bought 3 mats from this company and specifically the one on this link (the transparent mat under the chair on the laminated floor) When the mats arrived they all had a blue tint on them which has nothing to do with the transparency expected from the product picture. This made the product pointless and useless to me as the mat is too noticeable and ugly. Floormats not only didn't admit the problem even after I sent them photos of it but they said that since the mats were custom-cut I… Read Full Review

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