Leisuredays Insurance Reviews - www.leisuredays.co.uk

New Road, Caravan Guard Ltd, Halifax, HX1 2JZ
★★★★★
4.6 / 5
243
94.2% of users recommend this
  • Customer Service

  • Value For Money

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Leisuredays Insurance - www.leisuredays.co.uk
Leisuredays Insurance - www.leisuredays.co.uk

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Latest Reviews

★★★★★

“Very happy with price and service you provided thank you. ”

Written on: 13/07/2017 by Fanning1992 (1 review written)

Very happy with price and service you provided thank you. … Read Full Review

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★★★★★

“Quality Insurance Product”

Written on: 26/06/2017

Contacted Leisuredays/Caravan Guard today to arrange insurance for my static caravan. The staff were extremely friendly and helpful. They had good product knowledge and the insurance suited my needs. They did not put me under any pressure to take out the policy there and then, and I did visit an online comparison site before taking up their quotation. Many thanks to the staff at Leisuredays… Read Full Review

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★★★★★

“Fantastic professional service.”

Written on: 13/06/2017 by mqCorcoran1965 (1 review written)

Phoned to renew my static caravan insurance and the person I spoke to was brilliant. Really good competitive price. I would definitely recommend leisure days insurance to friends and family… Read Full Review

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★★★★★

“Excellent Company”

Written on: 30/05/2017 by Lunnny70 (1 review written)

I have been using Leisuredays for around 7-8 years now and have to say they are amazing. Staff are all really friendly and helpful and go out of their way for you. Prices are reasonable and you are always informed if they think they can save you money on your premium. Would highly recommend… Read Full Review

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★☆☆☆☆

“Unsatisfactory customer service”

Written on: 20/05/2017 by aquariusg5 (1 review written)

We made a claim on 03/04/2017 regarding a flooded caravan and as yet have had no information on when you are going to sort our caravan out so that we can use it again ! ! ! It is now nearly June so we have lost 2 months of this year. Despite our e-mail of 18/04/2017 expressing concern and your reply that you will be in touch in a couple of days, guess what...deafening silence ! When I renewed my policy on 16/05/2017 and spoke to a lady who was a bit shy about giving me her name,I again… Read Full Review

Lucieleisuredays's Response to aquariusg5's Review

Written on: 26/05/2017

We're sorry you're not happy with our service. We're unable to identify you from the details provided. So we can look into this for you could you please contact us via our website or contact centre.
Liz at Leisuredays

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Lucieleisuredays's Response to aquariusg5's Review

Written on: 26/05/2017

We’ve found your policy information and we’re sorry for the delay in dealing with your claim.
We’ve spoken to the loss adjustor and they’ll be in contact today (26.5.17) so your claim can proceed now that they have all the information.
Our advisers and claims liaison team do always answer calls with their name in case you need to get back in touch. Emma dealt with your call, so if you need any more information please don't hesitate to contact us.

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★★★★★

“value”

Written on: 17/05/2017 by Zimmerman262 (1 review written)

good service when needed ,you can talk too expert staff you can get more than one quote ,and also get the up to date value of your van .A good all round service and you can get a park discout… Read Full Review

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★★★★☆

“I have found Leisuredays to be most competitive and...”

Written on: 17/05/2017 by Morris355 (1 review written)

I have found Leisuredays to be most competitive and have recommended them to my family… Read Full Review

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★★★★★

“Value for the money”

Written on: 15/05/2017 by Elsiemary (1 review written)

Good cover for my caravan,value for the money, no hassle when making a claim, would definitely recommend to my friends… Read Full Review

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★★★★★

“My call back was returned within 15 minutes and after...”

Written on: 15/05/2017 by Rodriguezzl172 (1 review written)

My call back was returned within 15 minutes and after taking details the completive premium was advised and the policy was issued without any fuss.All my questions were answered, and I was 100% satisfied… Read Full Review

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★★★★★

“static caravan insurance ”

Written on: 04/05/2017 by LailaRees83 (1 review written)

Super fast and so very simple to apply for a quote and extremely cheep would recommend to anyone and everyone… Read Full Review

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★★★★☆

“Very easy to deal with friendly service”

Written on: 01/05/2017 by 1959Cullen (1 review written)

Very easy to deal with friendly service… Read Full Review

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★★★★★

“Brilliant”

Written on: 29/04/2017 by Jamison430 (1 review written)

Easy to renew insurance. Fast efficient service at an inexpensive price. Comprehensive cover… Read Full Review

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★★★★☆

“Friendly and Efficient Renewal”

Written on: 14/04/2017 by Darienw439 (1 review written)

We got a courtesy call about our insurance renewal, which saved us having to remember to make a phone call about it ourselves! The process was quick and efficient, and the person I spoke to was very friendly. Great music while being put on hold briefly - the first ever to have music appropriate to the likely age of the customer!… Read Full Review

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★★★★★

“Excellent service and almost £100 saving”

Written on: 29/03/2017 by 362Kelley (1 review written)

Fast, friendly efficient service with both quotation accepting. The only difference in cover between this policy and my previous one is that Leisure Days excess is £25 but with a 25% ( almost £100) saving on my previous insurance it was more than worth it. My policy was in my inbox by the time I finished my telephone call to confirm… Read Full Review

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★★☆☆☆

“Renewing Caravan Insurance”

Written on: 20/03/2017 by hiornsy (1 review written)

Renewed caravan insurance and just got a email confirming it had been renewed but as nothing had change it wasn,t sent as a attachment so I was unable to print it… Read Full Review

Lucieleisuredays's Response to hiornsy's Review

Written on: 21/03/2017

We're sorry you've rated us two star on this occasion. Your policy documents should have been included as attachments in your renewal invitation email or letter, but if you can’t find these then simply give us a call and we’ll get them emailed out to you again.
Liz at Leisuredays

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★★★★★

“Helpful Service”

Written on: 15/03/2017 by Rankrotten (1 review written)

This is my second year of owning a static caravan and renewing with Leisuredays Insurance. No fuss when renewing, just helpful guidance along the way. Thankfully I've not had to make a claim, so I can't comment on that side of the service, but the initial purchase and the renewing of insurance has been stress-free due to the helpful/polite staff members of Leisuredays. No hard sell or pressure trying to convince you to buy any type of cover you don't want or need. … Read Full Review

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★★★★★

“First time owners”

Written on: 15/03/2017 by Luzg1965 (1 review written)

We used the website to get an initial quote and found it very user friendly.When we rang to check some information the member of staff was very efficient and was able to fully answer all of our questions. We compared a couple of quotes from other companies but decided to use Leisuredays based on the level of cover, clarity and easy use of the website and the level of knowledge of the staff.We were told that the policy documents would be emailed to us and we received them within a couple of… Read Full Review

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★★★★★

“very good customer service”

Written on: 14/03/2017 by ndO'Sullivan21 (1 review written)

The staff member was very polite professional and friendly. He talked me through the process and ensured I got the best deal. Very refreshing and strange when dealing with insurance companies. I would definitely recommend to family and friends.. I liked that even though the quote was higher then originally sent he looked at how he could bring it down without pressurising me… Read Full Review

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★★★★☆

“Great value, Good experience ”

Written on: 14/03/2017 by Dickinson358 (1 review written)

Great experience from the start,leisuredays were recommended to me by the caravan park I am on and when I purchased my policy online it was easy and hassle free, good value and one of the best quotes I recieved for my static caravan insurance, very friendly and helpful staff, answered any queries or questions I had and were quick to respond. Upon renewal I was unsure of a couple of details on my policy and the staff gave me confidence and made me feel satisfied. Glad I chose leisuredays, would… Read Full Review

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★★★★★

“Caravan insurance”

Written on: 04/03/2017 by JalenHill1986 (1 review written)

Easy helpful good value helpful staff would recommend to anyone who buys a new caravan… Read Full Review

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