Written on: 27/12/2012 by heidikris (1 review written)
For anyone considering insuring their caravan with this company
PLEASE, PLEASE DONT.
Our caravan which was 2 years old was stolen whilst in winter storage at the caravaning and camping club site at Walton On Thames, Surrey.
We've not only lost the caravan but everything in it, TV, Hi - Fi, Bedding, saucepans and lots of personnal things. The insurance company have just informed us that they are not liable because there was no alarm on our van , even though they were told at the time we insured it that the van was not fitted with an alarm. Also they said that there wasn't a light shining directly on the van whilst in storage. When the insurance loss adjuster came to view the storage, told us that in his opinion the storage was perfectly adequate.
It was only After the van was stolen that I checked these reviews I only wish that I had done so before I took out insurance with them.
PLEASE BE CAREFUL I KNOW YOU THINK THEY ARE CHEAP,WHICH IS WHY PEOPLE INSURE THEIR VANS WITH THEM, BUT READ THE SMALL PRINT VERY, VERY CAREFULLY, YOU THINK YOU ARE INSURED WHEN IN ACTUAL FACT YOU ARE NOT.
Read the rest of the reveiws everyone can't be wrong!!!!
As rated by real users
"Cheap and good service" Read More
"Renewal service" Read More
"DO NOT USE THIS COMPANY" Read More
"Poor customer servi e and miss..." Read More
"Having met the Sureterm Direct..." Read More