Wandahome (South Cave) Ltd Reviews - www.caravanbuys.com

★★★★☆
4.3 / 5
189
85% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Wandahome (South Cave) Ltd - www.caravanbuys.com - Ask a question now

Media Gallery for Wandahome (South Cave) Ltd - www.caravanbuys.com

Wandahome (South Cave) Ltd - www.caravanbuys.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“New customer”

Written on: 09/12/2016 by MIS27 (1 review written)

Visited a Caravan show in Hull back in September. We only went to look, but the array of caravans was just too much. We sat down with several salesmen to discuss our requirements. We ended up chatting to the WANDAHOME stand, and in particular the man from the sales team. I have to say that he appeared to be the most genuine person we spoke to on that day, giving excellent advice and service. he was not pushy at all, in fact he gave us lots of time to visit other stalls to compare products also… Read Full Review

Report this review
★★★★★

“Today we have received our new swift diplomat.”

Written on: 13/11/2016 by Herbet (1 review written)

We would like to praise the service that we have received from Wandahomes,at south cave. Staff very helpful. Sales excellent. A very good experience,right until we drove away. Would definitely use wandahomes again. Thanks to you all !! … Read Full Review

Report this review
★★★☆☆

“After sales service”

Written on: 07/11/2016 by 492Kenney (1 review written)

Although the work carried out in the after sales department is of an acceptable standard trying to contact staff for updates is impossible and I possibly made 80 phone calls over a 4 week period with my calls never been returned. I do not find this appropriate and will consider taking the caravan elsewhere for routine services… Read Full Review

Report this review
★★☆☆☆

“Great Caravan – Poor Customer Service”

Written on: 01/11/2016 by iancoolie (1 review written)

We have just purchased a new Lunar limited edition caravan from Wandahome, and while we are happy with our caravan, our customer experience was particularly poor. For example…. Our caravan still being used for demonstration purposes several days after paying a substantial deposit. Arriving to collect our new caravan at the date and time given by Wandahome, only to find we weren’t expected and our caravan wasn’t ready for handover (we eventually collected our caravan a couple of days… Read Full Review

Report this review
★★★☆☆

“Only interested in taking money.”

Written on: 01/11/2016 by BurnyI (1 review written)

Purchased caravan three years ago, sales man and staff can't do enough for you, well you are spending a lot of money,no real complaint there, but annual service, that's a different matter, high handed attitude, failure to show defective parts after being replaced and labour charge being more than cost of the defective part which may or may not have been defective, I don't know because I didn't see it and it wasn't covered under the warranty, suprise, surprise! , reading the terms and… Read Full Review

Report this review
★★★★★

“We bought a 2012 Venus caravan”

Written on: 17/10/2016 by NicMorton (1 review written)

Having decided that trailer tenting did not really suit our needs any longer we went to Wandahomes to see what was available that our Citroen Berlingo could tow. The sales person was very likeable and we trusted him straight away. We made our mind up that day and have been totally delighted with the (new to us) caravan, which has already given us 3 nice weekends away and 2 weeks of a lovely summer holiday. There were two issues with the caravan, which we discovered during the first outings… Read Full Review

Report this review
★★★★★

“friendly efficient service”

Written on: 11/10/2016

We leave our keys and everything is handled quickly and efficiently. So pleased they found a precious earring lurking in unseen crevice, so I know they did a good check. Staff always friendly and welcoming.it really couldn't be simpler… Read Full Review

Report this review
★★★★★

“Excellent Sales and after sales service.”

Written on: 14/09/2016 by Mawood888 (1 review written)

Having recently purchased a used Roller Team 694 motorhome from Wandahome South Cave, I would like to recommend them based on my experience with them. The sales staff were very professional, polite and informative, which made our desicion to buy the motorhome very easy. As this was a used motorhome we expected some wear and tear, any issues were pointed out to us during the initial viewing, most were minor cosmetic issues that would be no problem to sort out. Following the sale, the motorhome… Read Full Review

Report this review
★★★★★

“Excellent Customer Service”

Written on: 10/09/2016 by Major4 (1 review written)

The after sales Team at Wandahome South Cave are excellent always polite and do their best to help. I recently had a problem with the fridge on my caravan whilst on holiday. I had to pass Wandahome on my way home so stopped off to arrange a repair. The Service Manager and one of the technicians (sorry can remember his name) were talking in the carpark and asked if they could help. The technician had a look straight away and arranged for a new part to be ordered and she arranged for me to… Read Full Review

Report this review
★★★★★

“First rate staff at The Lawns”

Written on: 08/09/2016 by TyreseDevine (1 review written)

My family and I attended the Lawns Caravan Event on Sunday at Cottingham. We were very impressed with the overall vans on display, particularly the Swift area. Although there were other dealers represented, we immediately felt at home with the staff of Wandahome (South Cave). One of the sales executive perfectly pitched his assistance and helped us plump for a Swift Major 6. We had gone to see an Alpine EB but our two young boys wanted the fixed bunks and the extra space was welcomed by us. We… Read Full Review

Report this review
★★★★★

“back up service is brilliant from this caravan dealership”

Written on: 21/08/2016 by Massey489 (1 review written)

we have had a few problems since buying our swift caravan but we cannot fault the back up service we've received from the staff nothing is too much trouble and they are very helpful especially the manager this week we had a problem which was sorted by the under manager again everything was done so professionally we have no problems with the staff at wandahome south cave… Read Full Review

Report this review
★★★★★

“The best service from any Caravan dealership.”

Written on: 16/08/2016 by mstoakes (1 review written)

I have recently had the pleasure of dealing with the service department and I have to say her service levels are off the scale. She has secured warranty work on my van that other main dealers only promised to do having paid them the previous year £25000, they took my service money and never called. I didn't buy the van from Wandahome, but that wasn't an issue I was made to feel like an important customer. She's very organised and has a knowledge of the business and products. When… Read Full Review

Report this review
★☆☆☆☆

“Don't buy from NEC”

Written on: 30/07/2016 by Mickgolfer (1 review written)

Don't buy from NEC unless you live by the dealer, we were told by wandahome when buying our new caravan that warranty repairs can be carried out locally if they arise, well here we are one year on and our new Lunar Eclipse has damp showing up on the annual service, do you think we can get someone to carry out this repair locally no, I contacted wandahome who informs me that should we not get someone locally we can take it back to them, 100 miles away, this is not what we were told at the NEC… Read Full Review

Report this review
★☆☆☆☆

“Poor service only nice until they have your money”

Written on: 20/07/2016 by gibbouk (1 review written)

Bought a caravan from these at the Caravan Show. There sales team and contact appeared to be great until I went to collect new caravan. Upon arriving for the new caravan at the time set by them there was no one ready to see us and we were left waiting. Demonstration of caravan was poor as person new nothing of the caravan. Since having caravan serval issues have come up this dealer was unhelpful and even tried to get me to carry out repairs while on the phone to them including electrical… Read Full Review

Report this review
★☆☆☆☆

“Poor aftersales”

Written on: 05/07/2016

I am really really disappointed with the fact that they sell the same caravan to different customers at different prices. We work hard for our first ever new caravan and now I would never ever recommend and never use again. We also have warrantly problems that are yet to be acknowledged by the department it was referred to. Original salesman really nice and happy to buy but now… Read Full Review

Report this review
★★★★★

“helpful ”

Written on: 26/06/2016 by Palmer263 (1 review written)

We had a new luner eclipse had a few problems with windows which has been sorted then a new window ballooned . which is beeing sorted they have done every thing to get it done for us I can't praise them enough especially Teras . Thank you… Read Full Review

Report this review
★★★★★

“New caravan”

Written on: 25/05/2016 by WillowTaylor (1 review written)

Just bought a coachman pastich van from wandahome , staff all very good and polite , the purchase went very well no hidden extras tried to be sold or added to the sale , van was all cleaned and ready for us to collect at the time stated for us showed us all the things we needed to no about the van , had seen a couple of bad or negative reviews about the group but we had no problems at all and would use them again in the future all in all very good… Read Full Review

Report this review
★★★★★

“Great Service goes hand in hand with the Great Caravan”

Written on: 13/05/2016 by Barry75 (1 review written)

WE collected our Swift Ace Pioneer on Friday 7th May, Great welcome in the reception area with our name on the board. Great hand over, very thankful for a FOC motor mover swap from our old caravan to the new one. Very good information about the new Pioneer. We took the caravan straight home and had an amazing weekend. I would recommend Wandahome South Cave to anybody that wants a quality caravan at a very good price, also offered great money for our trade in. THANK YOU Also on site there is a… Read Full Review

Report this review
★★★★★

“New caravan picked up yesterday fantastic experience ”

Written on: 11/05/2016 by 168Morse (1 review written)

Friendly helpful company the sales man was extremely helpful patient and understanding of our needs everything was ready when we arrived quick walk through then a nice coffee before we started then when all paperwork was completed and all hooked up off we set to a lovely campsite curtesy of wandahomes for a night in our new van Perfect end to the day… Read Full Review

Report this review
★★★★★

“Purchase of Bailey caravan.”

Written on: 06/05/2016 by WestNabJohnny (1 review written)

Purchased a brand new Bailey Pegasus Genoa caravan on 15.4.2016, part-exing a 10 years old Lunar Lexon. We had excellent service from the Sales personnel who were thorough, polite and professional. On 22.4.16 en route to a nearby caravan park, we returned to a Wandahome for a minor warranty repair, which took about 30 minutes to undertake. Again, we received excellent service from the after sales personel who had quickly ordered requisite parts, booked us in within days and did a fine job. Many… Read Full Review

Report this review
overview