Wandahome (South Cave) Ltd Reviews - www.caravanbuys.com

★★★★☆
4.4 / 5
198
86% of users recommend this
  • Value For Money

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Latest Reviews

★★★★★

“Good Experience, very happy with caravan”

Written on: 26/03/2017 by Doddng294 (1 review written)

We purchased a new caravan from the Wandahome stand at the NEC. We felt we had a good deal as first time owners with all the things we would need to get started explained clearly and put together as a package for us. There were a few delays on delivery and a couple of items that needed addressing upon collection. All the staff we had contact with were very professional and efficient. Any issues arising, some of which were outside of Wandahome's control, were dealt with speedily and to our… Read Full Review

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★★★★★

“Efficient and effective experience”

Written on: 21/03/2017 by Dekos (1 review written)

I had a phone call the day before I was due to collect my new caravan to confirm the everything was on schedule. Wandahome have their own small caravan park on site, which is really handy, especially when travelling from Scotland with my trade in. However don't expect to get much sleep as it is right on the main very busy road. Staff were all very friendly and professional and were on hand to solve the occasional problem. Our new caravan was well presented for the proficient handover. Overall a… Read Full Review

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★★★★★

“Our New Caravan”

Written on: 19/03/2017 by LynSte (1 review written)

A Sincere Thank you to all the Staff at Wandaholme South Cave, particularly two individuals.it's been an excellent experience from start to finish. There are no pushey Sales people and their hospitality is second to none and their customer service is just the same. Handover of our New Caravan was given the same attention to detail. Plenty of time was given to us as well as a thoroughly good explanation of all switches and controls, which we were grateful for. To sum up, it was an overall… Read Full Review

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★★★★★

“New Lunar Eclipse”

Written on: 16/03/2017 by Scud99 (1 review written)

We purchased our new caravan at the Oct 2016 NEC Caravan show. We traded in our treasured kid friendly 2005 Bailey Ranger, bought new, for a more adult orientated fixed bed Lunar Eclipse Moon Edition, a Wandahome special. The service at the show was attentive and friendly, without being pushy and we were made to feel valued, even though this wasn't the highest value purchase made on the day. The handover day itself was smooth, with a thorough review of all aspects, in-depth and some good… Read Full Review

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★★★★★

“Excellent service - Good company”

Written on: 13/03/2017 by Martinjwrig (1 review written)

We took delivery of our new caravan from Wandahome South Cave recently and cannot praise them enough for the service they have provided. We purchased the van at the NEC show in Oct 2016 and were given a delivery date of Feb 2017. However, this was delayed to March by Swift the manufacturer. Very annoying from our point of view but nothing to do with Wandahome. Our arrival at the Wandahome South Cave site was warmly greeted and we were offered a nice cup of coffee before meeting the… Read Full Review

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★★★★☆

“Brand new Swift Debutante ”

Written on: 09/03/2017 by JacobyAllen411 (1 review written)

Just commissioned our brand new Swift Debutant/6 - stopped the Saturday night on site at wanderhome - our family purchased 2 new vans at the same time.Fantastic atmosphere nothing too much bother - we had aslight issue with a new socket being put in the wrong place but not to worry it was sorted in a flash, talked us through the van in detail.Mathew the electrician came over sunday morning and put us a new socket it where it was ment to be - full credit to both, nothing was too much bother -… Read Full Review

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★★★★★

“N.E.C. Caravan Purchase”

Written on: 02/03/2017 by SWIngram (1 review written)

We must relate our very positive experience received at the NEC a few days ago. The process of purchasing our new caravan was one of the best experiences we have had when purchasing anything. The sales person was polite, knowledgeable and was honest when he did not know the full facts of certain items and would find out the correct information. Nothing was too much trouble. He also made useful and helpful suggestions. He gave us time to explore all the caravans we were interested in, and did… Read Full Review

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★★★★★

“Caravan purchase at NEC”

Written on: 27/02/2017 by EmanuelMcCormick101 (1 review written)

We went to the caravan and camping show at the NEC and found a few vans we were interested in, the sales people were very helpful without being pushy. We were invited to the hospitality and we were offered tea and coffee with biscuits, the staff were very friendly. We purchase a caravan and we are looking forward to the same service when we take delivery… Read Full Review

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★★★★★

“Collection of Lunar Clubman SB”

Written on: 23/02/2017 by martinandkaren (1 review written)

Collected our new caravan on Friday 17th February. The dispatch was carried out by a gentleman who we found to be extremely helpful and informative. Nothing was too much trouble. We will certainly recommend this dealership to friends as in all my dealings so far they have been very professional, courteous and efficient… Read Full Review

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★★★★★

“New customer”

Written on: 09/12/2016 by MIS27 (1 review written)

Visited a Caravan show in Hull back in September. We only went to look, but the array of caravans was just too much. We sat down with several salesmen to discuss our requirements. We ended up chatting to the WANDAHOME stand, and in particular the man from the sales team. I have to say that he appeared to be the most genuine person we spoke to on that day, giving excellent advice and service. he was not pushy at all, in fact he gave us lots of time to visit other stalls to compare products also… Read Full Review

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★★★★★

“Today we have received our new swift diplomat.”

Written on: 13/11/2016 by Herbet (1 review written)

We would like to praise the service that we have received from Wandahomes,at south cave. Staff very helpful. Sales excellent. A very good experience,right until we drove away. Would definitely use wandahomes again. Thanks to you all !! … Read Full Review

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★★★☆☆

“After sales service”

Written on: 07/11/2016 by 492Kenney (1 review written)

Although the work carried out in the after sales department is of an acceptable standard trying to contact staff for updates is impossible and I possibly made 80 phone calls over a 4 week period with my calls never been returned. I do not find this appropriate and will consider taking the caravan elsewhere for routine services… Read Full Review

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★★☆☆☆

“Great Caravan – Poor Customer Service”

Written on: 01/11/2016 by iancoolie (1 review written)

We have just purchased a new Lunar limited edition caravan from Wandahome, and while we are happy with our caravan, our customer experience was particularly poor. For example…. Our caravan still being used for demonstration purposes several days after paying a substantial deposit. Arriving to collect our new caravan at the date and time given by Wandahome, only to find we weren’t expected and our caravan wasn’t ready for handover (we eventually collected our caravan a couple of days… Read Full Review

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★★★☆☆

“Only interested in taking money.”

Written on: 01/11/2016 by BurnyI (1 review written)

Purchased caravan three years ago, sales man and staff can't do enough for you, well you are spending a lot of money,no real complaint there, but annual service, that's a different matter, high handed attitude, failure to show defective parts after being replaced and labour charge being more than cost of the defective part which may or may not have been defective, I don't know because I didn't see it and it wasn't covered under the warranty, suprise, surprise! , reading the terms and… Read Full Review

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★★★★★

“We bought a 2012 Venus caravan”

Written on: 17/10/2016 by NicMorton (1 review written)

Having decided that trailer tenting did not really suit our needs any longer we went to Wandahomes to see what was available that our Citroen Berlingo could tow. The sales person was very likeable and we trusted him straight away. We made our mind up that day and have been totally delighted with the (new to us) caravan, which has already given us 3 nice weekends away and 2 weeks of a lovely summer holiday. There were two issues with the caravan, which we discovered during the first outings… Read Full Review

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★★★★★

“friendly efficient service”

Written on: 11/10/2016

We leave our keys and everything is handled quickly and efficiently. So pleased they found a precious earring lurking in unseen crevice, so I know they did a good check. Staff always friendly and welcoming.it really couldn't be simpler… Read Full Review

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★★★★★

“Excellent Sales and after sales service.”

Written on: 14/09/2016 by Mawood888 (1 review written)

Having recently purchased a used Roller Team 694 motorhome from Wandahome South Cave, I would like to recommend them based on my experience with them. The sales staff were very professional, polite and informative, which made our desicion to buy the motorhome very easy. As this was a used motorhome we expected some wear and tear, any issues were pointed out to us during the initial viewing, most were minor cosmetic issues that would be no problem to sort out. Following the sale, the motorhome… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 10/09/2016 by Major4 (1 review written)

The after sales Team at Wandahome South Cave are excellent always polite and do their best to help. I recently had a problem with the fridge on my caravan whilst on holiday. I had to pass Wandahome on my way home so stopped off to arrange a repair. The Service Manager and one of the technicians (sorry can remember his name) were talking in the carpark and asked if they could help. The technician had a look straight away and arranged for a new part to be ordered and she arranged for me to… Read Full Review

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★★★★★

“First rate staff at The Lawns”

Written on: 08/09/2016 by TyreseDevine (1 review written)

My family and I attended the Lawns Caravan Event on Sunday at Cottingham. We were very impressed with the overall vans on display, particularly the Swift area. Although there were other dealers represented, we immediately felt at home with the staff of Wandahome (South Cave). One of the sales executive perfectly pitched his assistance and helped us plump for a Swift Major 6. We had gone to see an Alpine EB but our two young boys wanted the fixed bunks and the extra space was welcomed by us. We… Read Full Review

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★★★★★

“back up service is brilliant from this caravan dealership”

Written on: 21/08/2016 by Massey489 (1 review written)

we have had a few problems since buying our swift caravan but we cannot fault the back up service we've received from the staff nothing is too much trouble and they are very helpful especially the manager this week we had a problem which was sorted by the under manager again everything was done so professionally we have no problems with the staff at wandahome south cave… Read Full Review

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