Wandahome (South Cave) Ltd Reviews - www.caravanbuys.com

★★★★☆
4.3 / 5
179
86% of users recommend this
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Latest Reviews

★★★★★

“back up service is brilliant from this caravan dealership”

Written on: 21/08/2016 by Massey489 (1 review written)

we have had a few problems since buying our swift caravan but we cannot fault the back up service we've received from the staff nothing is too much trouble and they are very helpful especially the manager this week we had a problem which was sorted by the under manager again everything was done so professionally we have no problems with the staff at wandahome south cave… Read Full Review

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★★★★★

“The best service from any Caravan dealership.”

Written on: 16/08/2016 by mstoakes (1 review written)

I have recently had the pleasure of dealing with the service department and I have to say her service levels are off the scale. She has secured warranty work on my van that other main dealers only promised to do having paid them the previous year £25000, they took my service money and never called. I didn't buy the van from Wandahome, but that wasn't an issue I was made to feel like an important customer. She's very organised and has a knowledge of the business and products. When… Read Full Review

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★☆☆☆☆

“Don't buy from NEC”

Written on: 30/07/2016 by Mickgolfer (1 review written)

Don't buy from NEC unless you live by the dealer, we were told by wandahome when buying our new caravan that warranty repairs can be carried out locally if they arise, well here we are one year on and our new Lunar Eclipse has damp showing up on the annual service, do you think we can get someone to carry out this repair locally no, I contacted wandahome who informs me that should we not get someone locally we can take it back to them, 100 miles away, this is not what we were told at the NEC… Read Full Review

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★☆☆☆☆

“Poor service only nice until they have your money”

Written on: 20/07/2016 by gibbouk (1 review written)

Bought a caravan from these at the Caravan Show. There sales team and contact appeared to be great until I went to collect new caravan. Upon arriving for the new caravan at the time set by them there was no one ready to see us and we were left waiting. Demonstration of caravan was poor as person new nothing of the caravan. Since having caravan serval issues have come up this dealer was unhelpful and even tried to get me to carry out repairs while on the phone to them including electrical… Read Full Review

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★☆☆☆☆

“Poor aftersales”

Written on: 05/07/2016

I am really really disappointed with the fact that they sell the same caravan to different customers at different prices. We work hard for our first ever new caravan and now I would never ever recommend and never use again. We also have warrantly problems that are yet to be acknowledged by the department it was referred to. Original salesman really nice and happy to buy but now… Read Full Review

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★★★★★

“helpful ”

Written on: 26/06/2016 by Palmer263 (1 review written)

We had a new luner eclipse had a few problems with windows which has been sorted then a new window ballooned . which is beeing sorted they have done every thing to get it done for us I can't praise them enough especially Teras . Thank you… Read Full Review

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★★★★★

“New caravan”

Written on: 25/05/2016 by WillowTaylor (1 review written)

Just bought a coachman pastich van from wandahome , staff all very good and polite , the purchase went very well no hidden extras tried to be sold or added to the sale , van was all cleaned and ready for us to collect at the time stated for us showed us all the things we needed to no about the van , had seen a couple of bad or negative reviews about the group but we had no problems at all and would use them again in the future all in all very good… Read Full Review

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★★★★★

“Great Service goes hand in hand with the Great Caravan”

Written on: 13/05/2016 by Barry75 (1 review written)

WE collected our Swift Ace Pioneer on Friday 7th May, Great welcome in the reception area with our name on the board. Great hand over, very thankful for a FOC motor mover swap from our old caravan to the new one. Very good information about the new Pioneer. We took the caravan straight home and had an amazing weekend. I would recommend Wandahome South Cave to anybody that wants a quality caravan at a very good price, also offered great money for our trade in. THANK YOU Also on site there is a… Read Full Review

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★★★★★

“New caravan picked up yesterday fantastic experience ”

Written on: 11/05/2016 by 168Morse (1 review written)

Friendly helpful company the sales man was extremely helpful patient and understanding of our needs everything was ready when we arrived quick walk through then a nice coffee before we started then when all paperwork was completed and all hooked up off we set to a lovely campsite curtesy of wandahomes for a night in our new van Perfect end to the day… Read Full Review

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★★★★★

“Purchase of Bailey caravan.”

Written on: 06/05/2016 by WestNabJohnny (1 review written)

Purchased a brand new Bailey Pegasus Genoa caravan on 15.4.2016, part-exing a 10 years old Lunar Lexon. We had excellent service from the Sales personnel who were thorough, polite and professional. On 22.4.16 en route to a nearby caravan park, we returned to a Wandahome for a minor warranty repair, which took about 30 minutes to undertake. Again, we received excellent service from the after sales personel who had quickly ordered requisite parts, booked us in within days and did a fine job. Many… Read Full Review

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★★★★★

“Good service”

Written on: 29/04/2016 by 265Hill (1 review written)

Hi we ordered our van back at the NEC Birmingham just what we wanted guys there were excellent not pushy at all, anyway we ordered out van and told delivery April, we advertised on a caravan site we belong to and well the feed back we got was 90% not good we were so disheartened, anyway 10% were good reports. The day came to collect and exchange our van, we were ready to receive all the bad feed back about our van but we were so surprised as we had nothing bad from them, they loved our van no… Read Full Review

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★★★★★

“bessacarr cameo 525 ”

Written on: 27/04/2016 by Russell372 (1 review written)

Just purchased our third caravan and carnt tell you how happy me and my lovely wife are with it the salesman was very helpful and showed everything we needed to no would highly recommend this is are third caravan from wanderholme and never had any issues what so ever with any or them thanks a lot Mr and Mrs turner… Read Full Review

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★★★★★

“recent purchase of bailey pegasus, modena”

Written on: 26/04/2016

our experience during our search for a new caravan could not have been better due to the most helpful sales person you could wish for not at all pushy just very informative on the things you needed to know and would recommend and would use again… Read Full Review

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★★★★★

“Our first caravan ”

Written on: 26/04/2016

We purchased a Lunar quasar 524 2010 and the service we received from the person I dealt with was brilliant. He was very patient while we choose our first caravan and he answered our email queries very promptly sending pictures of our caravan: one with the bunkbeds made up to demonstrate. When collecting our caravan he went through everything in detail and took his time with us. A big thank you to him and all staff. … Read Full Review

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★★★★★

“sales and after sales service”

Written on: 03/04/2016

From meeting the sales person at the NEC to collecting our van was made so easy by the excellent staff.After collecting our caravan we had a couple of problems due to manufacturing faults.These were dealt with by them very fast and professional so that we could complete our stay in the area… Read Full Review

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★★★★★

“Lunar caravan Service”

Written on: 12/03/2016 by Bennett324 (1 review written)

Very efficient friendly service and I would recomend them… Read Full Review

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★★★★★

“Professional Service all the Way”

Written on: 08/03/2016 by SailCroc (1 review written)

When we ordered our new caravan from Wandahome at the NEC show it was our first contact with them and a leap into the unknown. Six months later having now taken delivery I can report that they have been professional and efficient throughout. Paperwork and e-mails were sent at appropriate times, promises were kept regarding delivery date and we were given a good handover including demo of all key features and help setting up for towing. The accessory shop was excellent in setting aside the items… Read Full Review

Shazz30's Response to SailCroc's Review

Written on: 03/04/2016

We order ours in Feb we have had no correspondence what's so ever from them regarding pick up day, they have our deposit, we are worried to be honest,
Oh sorry we have had a letter about any additional extra which we have orders but apart from,that nothing x

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★★★★★

“No pressure sales”

Written on: 02/03/2016 by Drakejn83 (1 review written)

We went to their stand at the NEC show and was helped extensively by the salesman from Wandahome. We had all our questions answered and were allowed to look around the van we were considering without any pressure at all… Read Full Review

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★★★★★

“Caravan and camping show NEC”

Written on: 29/02/2016 by Bartlettfo219 (1 review written)

Salesman very polite and professional, stand very well laid out and hospitality exceptional. The whole purchasing process was clear and quick. … Read Full Review

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★★★★★

“Lovely easy purchase”

Written on: 28/02/2016 by ymYates375 (1 review written)

Just purchased a Corniche 20/4 from Wandahomes at the NEC. We had not really gone to the show to purchase a new van but were very pleased with the price given as a trade-in on our van and the show offer. We never felt under any pressure to buy, and after looking at other stands we soon headed back to Wandahome. A very professional looking stand with good refreshments which were more than happily received after a long day looking around the show. Can't wait to pick up the new van… Read Full Review

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