written by TroyHagan on 07/11/2015
The only date we were able to collect in the given window was a Sunday and we were asked to attend at 10.30am. We felt that the staff were not ready for the hand over and as we are first time caravan owners we would have liked a more detailed explanation of the workings of the van. The hand over was by a none permanent employee, who did his best but didn't have all the information about us and our caravan, or the details of what we were being supplied with in the starter package.
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